This article explains the Issue, Resolution, and Workaround for the websites being blocked by Application control on Chrome Browser version 92.0.4515.XXX & Microsoft Edge Browser version 92.0.902.XX as"Application Control Prevention Alert: PROXY-ACCESS Non-SSL traffic over SSL port -- Traffic Anomaly Detection, SID: 6, AppID: 2901, CatID: 27"
On Gen 6 and Gen 6.5 Firewalls, with firmwares below 6.5.4.5-53n, some websites such as Apple.com, Amazon.com etc. are being blocked by Application Control (if enabled). Below is the log as seen on the Event Logs when the website is being blocked:
--kA1VN0000000NPe0AM-0EMVN00000EoaBY.png)
The cause for this being that the latest Chrome & Edge browsers started using two-segment “CLIENT HELLO” for those blocked websites.
In 6.5.4.4-44n & below firmware, this two-segment “CLIENT HELLO” was detected under Sonicwall Application Control Signature "Traffic Anomaly Detection (SID: 6)".
Signature Complete Information:
Packet Capture with old Edge/Chrome browser versions:
--kA1VN0000000NPe0AM-0EMVN00000EoaBc.png)
Packet Capture with New updated Edge/Chrome browser versions:
--kA1VN0000000NPe0AM-0EMVN00000EoaBa.png)
Resolution:
| For Gen 6 TZ, NSA, SM (till 9600) devices: | This issue was resolved with 6.5.4.5-53n & above versions, click on the link below to find instructions on how the firmware can be upgraded. |
| For SM9800 & NSsp12k devices: | The issue has been fixed and a hotfix is available. A request can be sent to SonicWall support via a support case and the hotfix will be provided for the build on top of 6.5.1.13. |
If firmware upgrade is not feasible, then exclude Website IP or disable SID: 6 under App control "Traffic Anomaly Detection" Signature under "Non-SSL traffic over SSL port" Application of "PROXY-ACCESS" Category.
To disable Signature:
--kA1VN0000000NPe0AM-0EMVN00000EoaBf.png)
To whitelist the website IP:
--kA1VN0000000NPe0AM-0EMVN00000EoaBW.png)