Outbound Remote Desktop Connections fail when Client DPI-SSL is enabled

Description

When DPI-SSL Client Inspection is enabled, outbound Remote Desktop Connections (RDP) fail. This KB article describes how to workaround this issue.

Resolution

  1. Login to the SonicWall management interface.
  2. Open the SonicWall UTM diag page (not the Diagnostics page under System) by entering https://<SonicWall.management.ip.address>/diag.html in a web browser.
  3. Go to the DPI-SSL Settings section.
  4. Change Max stream offset to check for SSL client-hello resemblance from 512 to 32.
  5. Click on Accept at the top to save the change.

Related Articles

  • Supported SonicWall and 3rd party SFP and SFP+ modules that can be used with SonicWall TZ series
    Read More
  • How to find out the CFS rating of a website?
    Read More
  • Supported Storage Modules on SonicWall Firewalls running SonicOS/X 7 and above
    Read More
not finding your answers?