Frequently Asked Questions about SonicWall University

SonicWall University is a comprehensive and on-demand training platform provided by SonicWall, a leading cybersecurity company. This web-based platform offers extensive training on SonicWall products, as well as general cybersecurity topics.

SonicWall University is specifically tailored for SecureFirst Partners looking to expand their business by enhancing their knowledge and expertise. The SonicWall partner community has exclusive access to training courses, a variety of programs, and in-depth specializations designed to accelerate learning and growth. Recently, we introduced a version of SonicWall University that is available for public access. The public version is intended for anyone seeking to enrich their understanding of cybersecurity and exploring the wide array of security solutions offered by the SonicWall portfolio.

Partners can access SonicWall University with their SecureFirst Partner Portal credentials. If you are a partner, please reach out to your account representative for more information about access. Customers and public users can access here.

Yes, SonicWall University offers various certification programs that prove your expertise in specific areas of cybersecurity and specific SonicWall products. These certifications ensure you have all the necessary training to provide authorized service for the products and services within SonicWall’s portfolio.

Students may take any course that they have access (example: partners, customers, public). If you’re a new SonicWall partner, we suggest the Partner Onboarding program. This program will provide an understanding of SonicWall’s history, portfolio overview and key process like deal registration.

SonicWall Specializations enable you to achieve mastery in specific SonicWall products. This program equips SecureFirst Partners with essential knowledge of key SonicWall product lines through comprehensive sales, technical, and support courses. Statistics show that specialized partners sell at a higher rate than non-specialized partners. Partners earn exclusive email badges with the completion of each Specialization.

The program includes Wireless, Capture Client, Email Security, Secure Mobile Access, and others. Completion of the Specialization Pre-Requisite Training Program is required to access these courses.

No, hundreds of partner-exclusive courses, programs and specialization training are available to SecureFirst partners. There are some costs associated with these programs. SNSA and SNSP are instructor-led while SMAA is a self-paced certification course. Price varies on the training options, for example, Authorized Training Partner or SonicWall Trainer, as well as the student’s affiliation (e.g., partner, public).

Yes, the majority of SonicWall University’s curriculum is offered through online training modules, webinars and other resources. We know you’re busy. Our self-paced online courseware allows you to learn on the go from anywhere with an internet connection. A component of our Technical Certification training is instructor-led and will require advanced scheduling.

SonicWall University courses are taught by active cybersecurity professionals who are constantly engaged in the industry. Many of these individuals are actively engaged in ongoing technological development and deployment efforts. We also utilize the expertise of SonicWall Capture labs and the SonicWall Cyber Threat Report to stay in the forefront of the changing cyber landscape. SonicWall University updates its training materials to ensure ongoing educational and training opportunities will keep you at the forefront of the field.

Support is available directly from our SonicWall University education specialists. You are also free to access the online forums in our SonicWall Community, direct support from SonicWall technology professionals, and access to a library of resources, depending on the specific program or course you're enrolled in.

SonicWall University offers customized learning tracks specifically designed to meet the needs of SecureFirst partners on the go. We know you’re busy, so our training curriculum and coursework is structured into incremental micro courses that allows for easy start, stop and reengagement. Education and certification will significantly improve your team's capacity to sell, implement, and support SonicWall products, ultimately contributing to the growth of your business and bolstering your reputation.

The CER program rewards SecureFirst Partner students for their continuing education achievements in SonicWall University. By completing courseware, passing exams, or participating in webinars, you can accumulate points that lead to various incentives and rewards. You can collect Continuing Professional Education credit for your CISSP, ISC2, PMI, PMP and other profession certifications by completing SonicWall University courseware. The more you learn, the more you earn!

You can find details on your CER progress for the current year on the My Achievements page of SonicWall University.

For more information, including course descriptions, certification details and enrollment procedures, don’t hesitate to contact the SonicWall University team.