Global VPN Client 5 Administration Guide

Technical Documentation>  Using the default.rcf File>  Troubleshooting the default.rcf File
Table of Contents

Troubleshooting the default.rcf File

Issue Solution

If there are any incorrect entries or typos in your default.rcf file, the settings in the default.rcf file are not incorporated into the Global VPN Client, and no connection profiles appear in the Global VPN Client window. Either one of the following the error message is displayed:

Failed to parse configuration <file>, appears in the Global VPN Client Log Viewer.

Could not import the specified configuration file. The file appears to be corrupt, is displayed when attempting to import the file.

 Ensure that the file does not contain any non‐ASCII characters. The Connections.rcf file created by the default.rcf file must be deleted from the \ directory and the default.rcf file edited to correct the errors.
The default.rcf file cannot have an attribute of Read Only. The Connections.rcf file created by the default.rcf file must be deleted from the \ directory and the default.rcf file Read Only attribute removed to correct the error.
The Peer Name, <Default Gateway>, displays the following error message when attempting to connect: Failed to convert the Peer name <Default Gateway> to an IP address. When setting the Peer Name to the special case of <Default Gateway>, the tag for <UseDefaultGWAsPeerIP> must be set to 1. The Connections.rcf file created by the default.rcf file must be deleted from the \ directory.