SSO Agent 4.0: Installation, Configurations, and troubleshooting

This is a consolidated article about SSO Agent 4.0 which includes the content overview, installation, configuration, FAQs and Troubleshooting.

Overview:

• How Does SonicWall SSO Agent Software Work?
• Key Features and Enhancements in SS0 Agent 4.0

Installation:

• Installing the SonicWall SSO Agent 4.x Software

Configurations:

• Configuring the SonicWall SSO Agent 4.x Software
• SonicOS: How to Add a SonicWall Security Appliance to the SSO Agent Software?
• Configuring Single Sign-On on the SonicWall Security Appliance with SonicOS Enhanced
• DC Security Logs with Advanced Auditing

Suggested tips:

• Using Multiple Custom content Filter policies with LDAP and SSO to restrict Internet access (CFS + LDAP + SSO)
• How to Bypass the Single Sign On (SSO) Process
• Single-sign-on (SSO) using NTLM Browser Authentication in SonicOS 5.8. and above

FAQs:

• Are there any limitations on using SSO Agent 4.0 such as the maximum number of entries?
• Max SSO Users Supported Per SonicWall UTM Appliance
• Maximum number of SSO and Web Users(Gen6 and Gen5 appliances)
• How do you authenticate a user with the SSO using who is accessing the network through an IPAD?

Troubleshooting:

• The status of SSO Agent on the firewall is abnormal(I don't see the green radio button under SSO agents on firewall)
• SSO test ' WMI test OR NetAPI test fails. User not listed as authenticated
  
• Users are not always recognized by the SSO agent when it is installed on the domain controller
• Troubleshooting SSO + WMI, when WMI refuses to return a logged in user
• Troubleshooting SSO Agent related errors