GMS: Registration of GMS fails after migration to another PC or virtual machine

Description

GMS: Registration of GMS fails after migration to another PC or virtual machine

Resolution

Issue:


This article describes steps to follow when registration of GMS fails after migration to another PC or virtual machine.

Procedure:

After registering GMS GUID is being generated and assigned to serial number on mysonicwall.com.
GUID is unique and is also connected with a PC or Virtual Machine where GMS is installed.
After migration to another machine it needs to be cleared so that new GUID can be assigned to serial number og GMS.
Registration will not be possible until Serial Number is "Trusted" and GUID is assigned.

Image

To resolve this issue please contact with Technical Support or Customer Service to reset trust of this serial number.
After that registration will succeed.




Related Articles

  • NSM On-Prem: Backups over SCP to Windows OpenSSH Server
    Read More
  • How to Reconfigure Reporting and Analytics on NSM
    Read More
  • NSM On-Prem Reporting Server configuration
    Read More
not finding your answers?