• SonicOS 7
• Obtaining the Latest SonicOS Firmware
• Creating a System Backup and Exporting Your Settings
• Upgrading via System Update in the NSv Management Console
• Upgrading SonicOS with Current Settings
• Upgrading a High Availability Pair
• Upgrading SonicOS with Factory Default Settings
• Using SafeMode to Upgrade the SonicOS Image
• Upgrading an Existing Deployment from SonicOS 6.5.4.v to SonicOS 7.0
• Performing a Model Upgrade
  • Performing a Model Upgrade on a Single NSv
  • Performing a Model Upgrade on NSv AWS or NSv Azure
  • Performing a Model Upgrade on an HA Pair
• Importing Configuration Settings
  • Settings Import Support Across NSv Platforms
  • Settings Import Support Across NSv Models
  • Settings Export and Import Procedures
• SonicWall Support
  • About This Document

Upgrading SonicOS with Factory Default Settings

Upgrading with factory defaults returns your NSv to the initial configuration. All customized network settings, policies and other configuration will be lost, but logs and local backups remain in place.

To upload a new image to your NSv and restart it using the default configuration

1. Download the SonicOS SWI image file from MySonicWall and save it to a location on your local computer.
2. Point your browser to the NSv IP address, and log in as an administrator.

3. In the DEVICE view, on the Settings > Firmware and Settings page, use Create Backup to create a local or cloud backup.

   Wait for the backup to complete.

4. On the Firmware & Local Backups screen, click Upload Firmware.
5. In the Backup of current settings popup dialog, click OK to continue with the firmware upload.
6. In the Upload Firmware dialog, browse to the location where you saved the SonicOS image file, select the file, and click Upload. After the image finishes uploading, it is displayed in the table on the Firmware & Local Backups screen.
7. Click the Boot icon in the Uploaded Firmware Version row and select Boot firmware with Factory Default Configuration.

8. In the Warning dialog box, click OK. The NSv restarts and then displays the SonicOS login prompt.

   The IP address for the X0 (LAN) interface reverts to the default, 192.168.168.168. You can log into SonicOS by connecting to X0 and pointing your browser to https://192.168.168.168. You can also use the virtual console to configure the LAN or WAN IP address, and then log in. See the NSv Series Getting Started Guide for information about using the virtual console.

9. Enter the user name and password.

   Your default password must be changed at first time while logging in after upgrade. Create a password that meets the security requirements. A password should have at least one uppercase letter, one lowercase letter, one number, and one special character. For example, MyP@ssw0rd.

   

10. Perform the following steps to change password:

    1. In the Old Password text box, enter your default password that was provided.

    2. In the New Password text box, enter your new password.
    3. In the Confirm Password text box,re-enter the new password again.

11. Click Change Password.

12. Your new SonicOS image version information is displayed on the Settings > Status page.