Secure Mobile Access 12.4 KVM Getting Started Guide

Creating a MySonicWall Account

A MySonicWall account is required to obtain the image file for initial installation of the SMA virtual appliance, for product registration to enable full functionality of SonicOS features, and for access to licensed security services. For a High Availability configuration, MySonicWall provides a way to associate a secondary SMA virtual appliance that can share security service licenses with your primary appliance.

MySonicWall registration information is not sold or shared with any other company.

To create a MySonicWall account

  1. In your browser, navigate to
  2. In the login screen, click the Sign-Up link.

  3. Complete the account information, including email and password.

    Your password should be at least eight characters, but no more than 30 characters.

  4. Enable two-factor authentication if desired.
  5. If you enabled two-factor authentication, select one of the following authentication methods:

    • Email (one-time passcode) where an email with a one-time passcode is sent each time you log into your MySonicWall account.
    • Microsoft/Google Authentication App where you use a Microsoft or Google authenticator application to scan the code provided. If you are unable to scan the code, you can click on a link for a secret code.
  6. Click Continue to go to the Company page.
  7. Complete the company information and click Continue.

  8. On the Your Info page, select whether you want to receive security renewal emails.

  9. Identify whether you are interested in beta testing new products.

  10. Click Continue to go to the Extras page.

  11. Select whether you want to add additional contacts to be notified for contract renewals.

  12. If you opted for additional contacts, input the information and click Add Contact.

  13. Click Done.

  14. Check your email for a verification code and enter it in the Verification Code* field. If you did not receive a code, contact Customer Support by clicking the link. If you are using Microsoft or Google authenticator, scan the code or confirm authentication with a button.

  15. Click Done.

    You are returned to the login window so you can login into MySonicWall with your new account.

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