Secure Mobile Access 12.4 Administration Guide

Provisioning and Personal Firewalls

Some third-party firewall products regulate outbound connections by process (in addition to port and protocol). These firewalls may raise a security alert regarding Secure Endpoint Manager during the provisioning of agents or EPC components. In most cases, the user should be instructed to “unblock” or “permit” the outbound connection.

There are a few firewalls, such as one supplied by Trend Micro, that do not permit a user with restricted rights to override firewall settings. For corporate systems on which users have limited access rights, you may want to update the firewall settings before deploying the Secure Mobile Access VPN so that users won’t have to respond to these security prompts. See Using Personal Firewalls with Agents for more information.

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