Secure Mobile Access 12.4 Administration Guide

Viewing User Sessions

SMA users that are using Exchange ActiveSync and Outlook Anywhere can be displayed on the Monitoring > User > Sessions page by selecting Exchange as the filter from the Agents drop-down menu. The Exchange filter will filter Exchange ActiveSync and Outlook Anywhere users. The detailed view will show what the Access Agent is for that user.

To view Outlook Anywhere user sessions

  1. In the AMC, navigate to Monitoring > User Sessions page.

  2. Click the Filter icon on the right to display the available filters.

  3. In the Agent drop-down menu, select Exchange.

    If you hover over the Exchange Server option, it shows that Exchange ActiveSync and Outlook Anywhere users will be displayed for this option.

  4. Click Refresh to see the new list of users.

  5. To see a detailed view of any user listed, click on that user.

    The Access Agent field in the detailed view shows which agent the user is using. Outlook Anywhere will be shown in the Access-Agent field.

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