Secure Mobile Access 12.4 Administration Guide

Example: Supporting Exchange on iPhones

Exchange ActiveSync Email and related functions are supported on Android, Apple iPad, and Apple iPhone.

The following example describes configuring a URL resource to support iPhone users who wish to access Microsoft Exchange.

This example assumes you have a realm which uses single Active Directory authentication.

Allow iPhone users to access corporate Exchange server

  1. In the AMC, navigate to Security Administration > Resources.

  2. Click the + (New) icon.

  3. Select URL from the dropdown list.

    The Add Resource - URL page displays.

  4. Enter the name, description, and externally-facing URL. Enter only the server name without a starting or index page. In this example, we will use

  5. Choose a group to add this resource to. In this example, we have left this in the default group.

  6. Click Exchange Server options.

    The Exchange Server options section appears.

  7. Select the Enable Exchange ActiveSync and Outlook Anywhere access to this resource checkbox.

  8. In the Host and domain name field, type the external host name and domain that will be accessed by iPhone users.

  9. Select the realm from the Realm drop-down menu.

    Only realms that use Active Directory for authentication are available as choices.

  10. Click Save.

  11. To configure an ActiveSync device profile for iPhones, click End Point Control in the main navigation menu in AMC.

  12. On the Device Profiles tab, click New and select Exchange Activesync.

  13. Enter a name and description for the device profile in the Name and Description fields.

  14. In the Add attribute(s) section, select Equipment ID for the Type.

  15. In the Device identifier field, enter the user attribute variable that contains the device identifier. For iPhone, the identifier is the serial number of the device. For details, see the Equipment ID table under Device Profile Attributes.
  16. Click Save.
  17. Notify your iPhone users of the externally-facing URL and instruct them to log in using their Active Directory credentials. Users must configure ActiveSync for Exchange on the device:

    1. On the iPhone, navigate to Settings > Mail > Contacts and Calendars > Add Account > User’s account info.

    2. Set the server name to the URL (external host name and domain) provided by the administrator.

    To ensure that your Exchange server is correctly configured to work with iPhones, it is recommended that you test iPhone access with the Exchange server directly. After confirming iPhone access to email, then add the SMA appliance between the iPhone and the Exchange server. If your Exchange server is not accessible from the Internet, you can set up a WiFi access point to test iPhone access to it.

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