Exporting User Session Data
User session data can be exported from AMC to a comma-separated (
CSV) file that can be displayed and edited
in Microsoft Excel. Once user session data is exported to a
CSV file, you may archive user session data
indefinitely, create custom reports without using Secure Mobile Access Advanced Reporting (AAR), or use the
file for any other special needs.
To export user session data to a CSV file
In the AMC, navigate to Monitoring > User Sessions.
Optionally, filter the displayed user data so that only the data you want to export is displayed. See Viewing User Sessions for additional filtering information.
Click the Export button located at the top of the user session data.
The Export button is enabled only if the Administrator has view access to the User Sessions page.
When the Windows File Download page displays, click the Save button.
Select the location on the local computer and file name where user data should be saved or use the defaults. The default file name is UserSessions.csv and default location is your
Click the Save button to export user session data to the csv file. All user sessions that meet the current filter criteria are exported.
CSV file may include the information shown in the below table for each user session, depending
on the filters used.
User session data
|Type of data||Description|
|System Version||Secure Mobile Access version number|
|Session ID||Unique numeric ID used to identify the session internally|
|State||State of user session: Login Failed, Licensed, Idle, or Ended|
|Long Username||Full username and realm, including Common Name (CN) for AD/LDAP
|Start Time||Session start time in MM/DD/YYYY HH:MM:SS format, uses appliance local
|End Time||Session end time in MM/DD/YYYY HH:MM:SS format or blank if session is
Idle or Licensed|
|Elapsed Seconds||Seconds between the session start and end times or start and current time
for active and idle sessions|
|Average Bytes per Minute (Last
Hour)||Average bytes (upload and download) per minute used by session over the
last hour, used to determine high-usage users/sessions|
|Total bytes||Total number of bytes uploaded and downloaded by session|
|Realm||Realm name used to authenticate the user|
|Community||Community name the user was placed in|
|Zone||Zone the user/device was placed in|
|EPC Agent||End Point Control Agent used: Cache Cleaner|
|Access Agents||Access Agents used: Web only, Tunnel, Tunnel (ESP), OnDemand, Web Proxy,
|Agent Version||Connect Agent version number|
|Platform Version||Client platform version number|
|Remote Address||IP address of the client computer|
|Local Address||Local address assigned to the client connection, left blank for non-tunnel
Following is an example of a user session
csv file generated by AMC:
12.4.1-02327,2,3,Licensed,"admin(admin)@(local)",5/10/2019 14:35,,157,5226,13503,local,"Default community","Default zone",,"Connect Tunnel",12.20.267,"10.0.17763 Build 17763" ,192.168.212.1,22.214.171.124
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