Secure Mobile Access 12.4 Administration Guide

Exporting User Session Data

User session data can be exported from AMC to a comma-separated (CSV) file that can be displayed and edited in Microsoft Excel. Once user session data is exported to a CSV file, you may archive user session data indefinitely, create custom reports without using Secure Mobile Access Advanced Reporting (AAR), or use the file for any other special needs.

To export user session data to a CSV file

  1. In the AMC, navigate to Monitoring > User Sessions.

  2. Optionally, filter the displayed user data so that only the data you want to export is displayed. See Viewing User Sessions for additional filtering information.

  3. Click the Export button located at the top of the user session data.

    The Export button is enabled only if the Administrator has view access to the User Sessions page.

  4. When the Windows File Download page displays, click the Save button.

  5. Select the location on the local computer and file name where user data should be saved or use the defaults. The default file name is UserSessions.csv and default location is your Downloads folder.

  6. Click the Save button to export user session data to the csv file. All user sessions that meet the current filter criteria are exported.

The CSV file may include the information shown in the below table for each user session, depending on the filters used.

User session data
Type of dataDescription
System VersionSecure Mobile Access version number
Session IDUnique numeric ID used to identify the session internally
StateState of user session: Login Failed, Licensed, Idle, or Ended
UsernameShort username
Long UsernameFull username and realm, including Common Name (CN) for AD/LDAP sessions
Start TimeSession start time in MM/DD/YYYY HH:MM:SS format, uses appliance local time
End TimeSession end time in MM/DD/YYYY HH:MM:SS format or blank if session is Idle or Licensed
Elapsed SecondsSeconds between the session start and end times or start and current time for active and idle sessions
Average Bytes per Minute (Last Hour)Average bytes (upload and download) per minute used by session over the last hour, used to determine high-usage users/sessions
Total bytesTotal number of bytes uploaded and downloaded by session
RealmRealm name used to authenticate the user
CommunityCommunity name the user was placed in
ZoneZone the user/device was placed in
EPC AgentEnd Point Control Agent used: Cache Cleaner
Access AgentsAccess Agents used: Web only, Tunnel, Tunnel (ESP), OnDemand, Web Proxy, or Exchange
Agent VersionConnect Agent version number
Platform VersionClient platform version number
Remote AddressIP address of the client computer
Local AddressLocal address assigned to the client connection, left blank for non-tunnel sessions

Following is an example of a user session csv file generated by AMC:

Version,SessionID,State,Username,LongUsername,StartTime,EndTime,ElapsedSeconds,AverageBytesPerMinuteLastHour,TotalBytes,Realm,Community,Zone,EPCAgent,AccessAgents,AgentVersion,PlatformVersionRemoteAdd ress,LocalAddress

12.4.1-02327,2,3,Licensed,"admin(admin)@(local)",5/10/2019 14:35,,157,5226,13503,local,"Default community","Default zone",,"Connect Tunnel",12.20.267,"10.0.17763 Build 17763" ,192.168.212.1,2.0.0.2

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