You must have a user account enabled in the Secure Mobile Access management interface. Only users enabled by the Administrator to use the One-Time Password feature can use the following procedure to log in. Your Administrator must enable the One-Time Password feature and select from the following authentication methods:
User Discretion – Enables the user to select any one or all of the one-time password authentication methods enabled by the administrator. The user-discretion options are: E-mail, Mobile App, and Short Message.
Use Email – Enables the user to use a code delivered in an email for one-time password authentication.
Use Mobile App – Enables the user to use a third-party mobile app code for one-time password authentication.
The user must download a compliant two-factor authentication app, such as Google Authenticator or Duo Mobile.
Short Message – Enables the user to use an SMS code for one-time password authentication.
In some countries, translation of mail to a Short Message Service (SMS) text is not supported; SMA must integrate with third-party SMS gateway providers such as Twilio, Nexmo, and Clickatell through their REST APIs to send outgoing SMA messages from one mobile number to others around the globe.