SMA 10.2 Getting Started Guide for AWS

Configuring One-Time Password Settings for Mobile App

You can configure one-time password settings for mobile app only when the administrator has selected Mobile App as the login OTP authentication method.

To configure One-Time Password settings for Mobile App

  1. If you are not logged into the Secure Mobile Access Virtual Office user interface, open a web browser and type the Virtual Office interface URL in the Location or Address bar and press Enter.
  2. Select the appropriate domain from the Domain drop-down menu.
  3. Type in your user name in the User Name field and your password in the Password field, and then click Login.
  4. Click the user icon in the upper-right corner of the page and then click Settings.

  5. In the one time password settings section:

    1. Enable One-Time Password.
    2. Enable Use Mobile App.
    3. Click Bind Mobile APP.
  6. In the MOBILE APP BINDING window, do the following to bind the mobile app to your user account:

    1. Install Google Authenticator, Duo, or Microsoft Authenticator on your phone.
    2. Scan the QR code with the app or enter the text code that is displayed when you click text code to your app to generate the OTP.
    3. Enter the 6-digit OTP from the app in the Code field.
    4. Click VERIFY. You receive a message indicating the bind is successful.
  7. Click Accept.
  8. Optionally, select GENERATE BACKUP CODE to download a generated list of backup codes to use backup code as an authentication mode to log in to Virtual Office.

Was This Article Helpful?

Help us to improve our support portal

Techdocs Article Helpful form

Techdocs Article NOT Helpful form

  • Still can't find what you're looking for? Try our knowledge base or ask our community for more help.