SMA 10.2 Getting Started Guide for AWS

Using VNC Bookmarks

To use a VNC bookmark

  1. Click the VNC bookmark. The following window is displayed while the VNC client is loading.

    VNC can have a port designation if the service is running on a different port.

  2. When the VNC client has loaded, you are prompted to enter your password in the VNC Authentication window.

  3. VNC options must be configured by the administrator. Contact your administrator if you do not have permission to edit the bookmark options.

In the following table, VNC Options describes the options that the administrator can configure for VNC.

VNC Options
OptionDefaultDescription of Options
EncodingTight

Hextile is a good choice for fast networks, while Tight is better suited for low-bandwidth connections.

Compression LevelDefault

Use specified compression level for Tight and Zlib encodings. Level 1 uses minimum of CPU time on the server but achieves weak compression ratios. Level 9 offers best compression but might be slow in terms of CPU time consumption on the server side. Use high levels with very slow network connections, and low levels when working over higher-speed networks. The Default value means that the server's default compression level should be used.

JPEG Image Quality6

This cannot be modified.

Cursor Shape UpdatesEnable

Cursor shape updates is a protocol extension used to handle remote cursor movements locally on the client side, saving bandwidth and eliminating delays in mouse pointer movement. Note that current implementation of cursor shape updates does not allow a client to track mouse cursor position at the server side. This means that clients would not see mouse cursor movements if the mouse was moved either locally on the server, or by another remote VNC client.

Set this parameter to Disable if you always want to see real cursor position on the remote side. Setting this option to Ignore is similar to Enable but the remote cursor is not visible at all. This can be a reasonable setting if you do not care about cursor shape and do not want to see two mouse cursors, one above another.

Remote Paste KeysCtrl + V

Select remote paste shortcut key combinations. Options include setting this option to Alt + V, Ctrl + V, and Meta + V.

Use CopyRectYes

CopyRect saves bandwidth and drawing time when parts of the remote screen are moving around. Most likely, you do not want to change this setting.

Restricted ColorsNo

If set to No, then 24-bit color format is used to represent pixel data. If set to Yes, then only 8 bits are used to represent each pixel. 8-bit color format can save bandwidth, but colors might look very inaccurate.

View OnlyNo

If set to Yes, then all keyboard and mouse events in the desktop window is silently ignored and is not passed to the remote side.

Share DesktopYes

If set to Yes, then the desktop can be shared between clients. If this option is set to No then an existing user session ends when a new user accesses the desktop.

Remote CopyYes

If set to Yes, then the user can copy text between the VNC client and the server.

Display Bookmark in Mobile Connect clientsNo

Select the Display Bookmark to Mobile Connect clients check box to enable bookmark viewing on Mobile Connect clients. Mobile Connect must be running version 2.0 or newer to view and access this bookmark.

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