SMA 10.2 Getting Started Guide for AWS

VNC Bookmarks

For VNC bookmarks, you can select the following options:

To create a VNC bookmark

  1. Enter the desired Bookmark Name.
  2. Enter the Name or IP Address of the resource you are trying to reach. You can also use a hostname or an IPv6 address.
  3. In the Description field, enter a friendly description to be displayed in the bookmark table.
  4. In the Categories field, create a comma-separate list of categories showing where the bookmark should be displayed. Standard categories (Desktop, Web, Files, Terminal, Mobile) do not need to be included.
  5. In the Services field, select Virtual Network Computing (VNC) from the drop-down menu. The VNC HTML5 Options and VNC Common Options menus appear.

  6. For VNC HTML5 Bookmark Options, you can select the following options:

    • For automatic login, select Automatically log in and then select from the following credentials:
      • Use SSL VPN account credentials to login with user credentials.
      • Use customer credentials allows you to select a unique password for login.

Continue to configure the VNC Common Bookmark Options. The VNC Common Options table provides information about the settings.

VNC Common Options
OptionDefaultDescription of Options

Hextile is a good choice for fast networks, while Tight is better suited for low-bandwidth connections.

Compression LevelDefault

Use specified compression level for Tight and Zlib encodings. Level 1 uses minimum of CPU time on the server but achieves weak compression ratios. Level 9 offers best compression but might be slow in terms of CPU time consumption on the server side. Use high levels with very slow network connections, and low levels when working over higher-speed networks. The Default value means that the server's default compression level should be used.

JPEG Image Quality6

Choose a value between 0-9, with 0 being the lowest quality value and 9 as the highest image quality value.

If set to JPEG off, then no JPEG format is used for images.

Cursor Shape UpdatesEnable

Cursor shape updates is a protocol extension used to handle remote cursor movements locally on the client side, saving bandwidth and eliminating delays in mouse pointer movement. Note that current implementation of cursor shape updates does not allow a client to track mouse cursor position at the server side. This means that clients would not see mouse cursor movements if the mouse was moved either locally on the server, or by another remote VNC client.

Set this parameter to Disable if you always want to see real cursor position on the remote side. Setting this option to Ignore is similar to Enable but the remote cursor is not visible at all. This can be a reasonable setting if you do not care about cursor shape and do not want to see two mouse cursors, one above another.

Remote Paste KeysCtrl + V

Select remote paste shortcut key combinations. Options include setting this option to Alt + V, Ctrl + V, and Meta + V.

Use CopyRectYes

CopyRect saves bandwidth and drawing time when parts of the remote screen are moving around. Most likely, you do not want to change this setting.

Restricted ColorsNo

If set to No, then 24-bit color format is used to represent pixel data. If set to Yes, then only 8 bits are used to represent each pixel. 8-bit color format can save bandwidth, but colors might look very inaccurate.

View OnlyNo

If set to Yes, then all keyboard and mouse events in the desktop window is silently ignored and is not passed to the remote side.

Share DesktopYes

If set to Yes, then the desktop can be shared between clients. If this option is set to No then an existing user session ends when a new user accesses the desktop.

Remote CopyYes

If set to Yes, then the user can copy text between the VNC client and the server.

Display Bookmark to Mobile Connect clientsYes

Select the Display Bookmark to Mobile Connect clients check box to enable bookmark viewing on Mobile Connect clients. Mobile Connect must be running version 2.0 or newer to view and access this bookmark.

Click OK. The bookmark is added to the available bookmarks listed on the Virtual Office home page.

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