Secure Mobile Access 100 10.2 Administration Guide

Flexibility in Choosing Two-factor Authentication Method for NetExtender Login

This feature is supported only on NetExtender for Windows and not on NetExtender for Linux.

You can choose the required OTP Authentication method: Email, SMS, or Mobile APP for NetExtender login authentication if the administrator enables One-Time Password in Login Policies.

To enable a user to choose OTP authentication method for NetExtender login

  1. In the SMA management interface, navigate to Users > Local Users.
  2. Hover over a user and click the Edit icon.
  3. Click Login Policies.
  4. Enable One-Time Password.

  5. To configure the methods that users can choose to complete authentication, you can do one of the following:

    • Select the OTP methods as required: E-mail, Mobile App, and/or Short Message.
    • Enable User discretion and select the required methods.
  6. Click Submit.

If One-Time Password is enabled and the OTP methods are specified by the administrator, users can select any one of the OTP methods to complete authentication when connecting to the NetExtender.

If the User-discretion option is enabled by the administrator, user needs to enable One-Time Password and configure the required OTP authentication method(s).

Here’s an example of the authentication prompt displayed during NetExtender connection when all the OTP methods are selected:

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