Network Security Manager On-Premises System Administration Guide

Tech Support Report

When you have issues, you can create a Tech Support Report (TSR) directly from NSM. It includes all the data needed for SonicWall Support to help you. Navigate to System | Settings > Diagnostics and select the Tech Support Report tab.

Set the Log Rotation Size for the data to be included in the TSR information. The maximum size allowed is 100 MB. If you want to include the logs in your TSR enable the switch. Click Download TSR. Submit the information in the TSR provided to SonicWall Support.

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