- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Capture Security applianceAdvanced Threat Protection for modern threat landscape
Network Security ManagerModern Security Management for today’s security landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Network Security ManagerModern Security Management for today’s security landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
High Severity Bug Alert - GMS 8.2 - DO NOT MODIFY ADDRESS OBJECTS
12/20/2019
DESCRIPTION:
High Severity Bug Alert - GMS 8.2 - DO NOT MODIFY ADDRESS OBJECTS
SonicWall Support would like to inform you of a problem with a specific feature in GMS 8.2: Modifying the Name of an Address Object. There is a workaround available and a hotfix will be available the week of December 12, 2016.
TRIGGER AND SYMPTOM
Modifying the name of a firewall(s) Address Object through the GMS 8.2 Policy Panel will trigger the firewall to go offline and lose LAN/WAN access. A hard restart in Safe Mode is required to recover the firewall.
WORKAROUND
Please notify any GMS 8.2 users that they should not Modify the name of any Address Objects using the GMS Policy Panel. Instead, the Address Object name may be modified directly in the firewall UI and the change will automatically sync back to GMS. Customers may open a Support Request to address questions or undue hardships with this workaround.
HOTFIX
SonicWall has coded a hotfix that fixes the problem. This hotfix is undergoing expedited regression testing to ensure that there are no unintended side effects. An emergency release will be done to webpost this hotfix along with a Release Note on MySonicWALL.com. We will send a notification of this hotfix once available.
EXCLUSIONS
· Only modifying the name of the address object causes the problem. Modifying other address object attributes does not cause the problem.
· Creating or Deleting an Address Object in GMS 8.2 also does not trigger the issue.
· Once Hotfix 179952 is applied to GMS 8.2, GMS may once again be used to Modify the name of Address Objects.
· GMS 8.1 and earlier do not have the problem.
· Analyzer also does not have the issue.
We sincerely apologize for the problem and we are taking steps to avoid such inconveniences in the future.