Main Menu
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Competitive Trade-In
    • Secure Upgrade Plus
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
SonicWall
  • Products
    • Network Security
      • Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
      • Security ServicesComprehensive security for your network security solution
      • Capture Security applianceAdvanced Threat Protection for modern threat landscape
      • Network Security ManagerModern Security Management for today’s security landscape
    • Access Security
      • Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
      • Secure Mobile AccessRemote, best-in-class, secure access
      • Wireless Access PointsEasy to manage, fast and secure Wi-FI
      • SwitchesHigh-speed network switching for business connectivity
    • Email Security
      • Email SecurityProtect against today’s advanced email threats
    • Cloud Security
      • Cloud App SecurityVisibility and security for Cloud Apps
      • Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
    • Endpoint Security
      • Capture ClientStop advanced threats and rollback the damage caused by malware
      • Content Filtering ClientControl access to unwanted and unsecure web content
    • Product Widgets
      • Product Menu Right Image
      • Capture Cloud Platform
        Capture Cloud Platform

        A security ecosystem to harness the power of the cloud

    • Button Widgets
      • Products A-Z
        all products A–Z FREE TRIALS
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure WiFi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Contact Support
    • Resources
      • Resource Center
      • Free Trials
      • Blog
      • Security Center
      • Security News
      • PSIRT
      • SonicWall University
      • MySonicWall
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledgebase, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Competitive Trade-In
    • Secure Upgrade Plus
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • English English English en
  • 简体中文 简体中文 Chinese (Simplified) zh-cn
  • Français Français French fr-fr
  • Deutsch Deutsch German de-de
  • 日本語 日本語 Japanese ja-jp
  • 한국어 한국어 Korean ko-kr
  • Português Português Portuguese (Brazil) pt-br
  • Español Español Spanish es-mx
  • English (UK) English (UK) English (UK) en-gb
  • BLOG
  • CONTACT SALES
  • FREE TRIALS
  • English English English en
  • 简体中文 简体中文 Chinese (Simplified) zh-cn
  • Français Français French fr-fr
  • Deutsch Deutsch German de-de
  • 日本語 日本語 Japanese ja-jp
  • 한국어 한국어 Korean ko-kr
  • Português Português Portuguese (Brazil) pt-br
  • Español Español Spanish es-mx
  • English (UK) English (UK) English (UK) en-gb
SonicWall
  • Products
    • Network Security
      • Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
      • Security ServicesComprehensive security for your network security solution
      • Capture Security applianceAdvanced Threat Protection for modern threat landscape
      • Network Security ManagerModern Security Management for today’s security landscape
    • Access Security
      • Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
      • Secure Mobile AccessRemote, best-in-class, secure access
      • Wireless Access PointsEasy to manage, fast and secure Wi-FI
      • SwitchesHigh-speed network switching for business connectivity
    • Email Security
      • Email SecurityProtect against today’s advanced email threats
    • Cloud Security
      • Cloud App SecurityVisibility and security for Cloud Apps
      • Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
    • Endpoint Security
      • Capture ClientStop advanced threats and rollback the damage caused by malware
      • Content Filtering ClientControl access to unwanted and unsecure web content
    • Product Widgets
      • Product Menu Right Image
      • Capture Cloud Platform
        Capture Cloud Platform

        A security ecosystem to harness the power of the cloud

    • Button Widgets
      • Products A-Z
        all products A–Z FREE TRIALS
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure WiFi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Contact Support
    • Resources
      • Resource Center
      • Free Trials
      • Blog
      • Security Center
      • Security News
      • PSIRT
      • SonicWall University
      • MySonicWall
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledgebase, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Competitive Trade-In
    • Secure Upgrade Plus
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • Menu

Product Notifications

< Back to Alerts

High Severity Bug Alert - GMS 8.2 - DO NOT MODIFY ADDRESS OBJECTS

12/20/2019

DESCRIPTION:

High Severity Bug Alert - GMS 8.2 - DO NOT MODIFY ADDRESS OBJECTS

SonicWall Support would like to inform you of a problem with a specific feature in GMS 8.2:  Modifying the Name of an Address Object.  There is a workaround available and a hotfix will be available the week of December 12, 2016. 

TRIGGER AND SYMPTOM

Modifying the name of a firewall(s) Address Object through the GMS 8.2 Policy Panel will trigger the firewall to go offline and lose LAN/WAN access.  A hard restart in Safe Mode is required to recover the firewall. 

WORKAROUND

Please notify any GMS 8.2 users that they should not Modify the name of any Address Objects using the GMS Policy Panel.  Instead, the Address Object name may be modified directly in the firewall UI and the change will automatically sync back to GMS.  Customers may open a Support Request to address questions or undue hardships with this workaround.

HOTFIX

SonicWall has coded a hotfix that fixes the problem.  This hotfix is undergoing expedited regression testing to ensure that there are no unintended side effects.  An emergency release will be done to webpost this hotfix along with a Release Note on MySonicWALL.com.  We will send a notification of this hotfix once available.

EXCLUSIONS

·         Only modifying the name of the address object causes the problem.  Modifying other address object attributes does not cause the problem. 

·         Creating or Deleting an Address Object in GMS 8.2 also does not trigger the issue. 

·         Once Hotfix 179952 is applied to GMS 8.2, GMS may once again be used to Modify the name of Address Objects. 

·         GMS 8.1 and earlier do not have the problem. 

·         Analyzer also does not have the issue.

We sincerely apologize for the problem and we are taking steps to avoid such inconveniences in the future.

Company
  • Careers
  • News
  • Leadership
  • Awards
  • Press Kit
  • Contact Us
Popular resources
  • Communities
  • Blog
  • SonicWall Capture Labs

Stay In Touch

  • By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. You can unsubscribe at any time at Manage Subscriptions.
  • This field is for validation purposes and should be left unchanged.
  • Facebook
  • Twitter
  • Linkedin
  • Youtube
  • Instagram

© 2021 SonicWall. All Rights Reserved.

  • Legal
  • Privacy
  • English
    • 简体中文 (Chinese (Simplified))
    • Français (French)
    • Deutsch (German)
    • 日本語 (Japanese)
    • 한국어 (Korean)
    • Português (Portuguese (Brazil))
    • Español (Spanish)
    • English (UK) (English (UK))
Scroll to top
Trace:957d8e7b1ca3887eccd6a78a7ba67e6e-76