SonicWall Product Life Cycle Tables

产品生命周期表

产品支持生命周期表描述了 SonicWall 产品有资格获得产品支持和新发布下载的阶段。此处未列出的型号被认为是最新的，尚未进入支持结束生命周期。

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Secure Mobile Access 1000系列

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软件

Model	Last Order Day Last Order Day is the last day to order the product from SonicWall and signifies SonicWall's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, SonicWall and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. SonicWall continues to sell support contracts.	ARM Begin Active Retirement Mode is an announcement by SonicWall to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time SonicWall may release a limited number of new features and will issue bug fixes only to the latest version of firm	ARM End Active Retirement Mode is an announcement by SonicWall to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time SonicWall may release a limited number of new features and will issue bug fixes only to the latest version of firm	1 Year LOD 1-Year Support Last Order Day represents the final day to purchase a 1-year support contract or subscription service that bundles support from SonicWall. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.	LRM Begin Limited Retirement Mode (LRM) is an announcement by SonicWall to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs/vulnerabilities. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.	LRM End Limited Retirement Mode (LRM) is an announcement by SonicWall to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs/vulnerabilities. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.	End Of Support End of Support (EOS) is an announcement by SonicWall to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. SonicWall may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.
EX-9000	2018-09-30	2018-10-01	2020-09-30	2020-09-30	2020-10-01	2023-09-30	2023-10-01
SMA 6200	2019-07-31	2019-08-01	2021-07-31	2023-07-31	2021-08-01	2024-07-31	2024-08-01
E-Class SRA EX7000	2016-10-31	2016-11-01	2018-10-31	2018-10-31	2018-11-01	2019-10-31	2019-11-01
EX-750	2010-05-31	2010-06-01	2012-05-31	2012-05-31	2012-06-01	2013-05-31	2013-06-01
EX-2500	2009-09-30	2009-10-01	2011-09-30	2011-09-30	2012-10-01	2012-09-30	2012-10-01
EX-1600	2009-04-01	2009-04-02	2011-03-31	2011-03-31	2011-04-01	2012-03-31	2012-04-01
EX-1500	2007-10-16	2007-10-17	2009-12-31	2009-12-31	2010-01-01	2010-12-31	2011-01-01
E-Class SRA EX6000	2016-10-31	2016-11-01	2018-10-31	2018-10-31	2018-11-01	2019-10-31	2019-11-01
SMA 7200	2022-06-01	2022-07-31	2023-07-31	2024-08-01	2023-07-31	2025-07-31	2025-08-01
SMA 7210
SMA 6210

SonicWall suspended sales of SMA 6210 & 7210 hardware to India as of July 2022. Learn more here .

SonicWall suggests running the latest available appliance firmware to help ensure security and performance. Before performing any software or firmware upgrades, we recommended reviewing the relevant Release Notes as they may include exception notices or warnings. SonicWall supports the latest General Release and the two latest Feature Releases/Maintenance Releases.

SonicWall 产品包含五个发布后阶段：

最后一天订购 (LDO)
主动撤回 (ARM)
一年支持最后一天订购
有限撤回模式 (LRM)
支持结束 (EOS)

最后一天订购 (LDO) 是表示我们打算开始生命周期结束过程的提前通知。LDO 仅供参考，本阶段的产品是活跃的，并继续销售支持合同

主动撤回模式 (ARM) 是一项公告，表明我们不再主动制造或销售产品。本阶段的产品支持合同将继续可用。在此期间，我们可能会发布数量有限的新功能，并将仅针对设备最新版本的固件发布缺陷修复程序。具有有效支持合同的产品在整个 ARM 中都可获得支持。ARM 的持续时间是从最后一天订购结束后第一天开始的两年。

一年支持最后一天订购是从 SonicWall 合作伙伴购买一年支持合同或捆绑支持的订阅服务的最后一天。您可以购买并激活一年支持合同，使产品有资格获得支持，直到产品达到支持结束为止。

有限撤回模式 (LRM) 是一项公告，表明我们将不再开发或发布这些产品的固件更新或新功能。LRM 中产品的软件和固件支持仅限于严重的缺陷和安全漏洞。此阶段的持续时间是从主动撤回模式结束后的第一天开始的三年。

支持结束 (EOS) 是一项公告，表明我们将不再为产品提供技术支持、固件更新/升级或硬件更换，并且所有剩余的独特库存或材料都将不可用。我们可能会在支持结束阶段继续提供安全服务订阅，但不再为产品或其上运行的任何安全服务提供技术支持。

SonicWall 软件的三个发布后阶段：

完全支持
有限支持
中断支持

完全支持 – 普遍可用的发布/版本。此发布的改进请求被接受，可能会在将来的发布中考虑。定期为此发布提供维护发布和/或修补程序。支持和开发完全支持发布/版本。发布/版本可从支持门户下载。

有限支持 – 该支持类别可用于此发布/版本，我们将尽力提供已知的解决方法或修补程序。除非在极端情况下以及 SonicWall 自行决定，否则不会生成新的代码修复。不接受改进请求。鼓励客户计划升级至“完全支持”的发布/版本。

已停产或不再提供的版本。不会为此发布创建新的补丁或修补程序。无法从支持门户下载。将提供支持以帮助升级到受支持的版本。支持没有义务在此版本的产品上提供帮助。