WorkPlace Details Show "Tunnel Not Activated" with OnDemand Tunnel
03/26/2020 2 12073
DESCRIPTION: WorkPlace Details Show "Tunnel Not Activated" with OnDemand Tunnel
E-Class Secure Remote Access (EX SSL-VPN): All hardware platforms
Affected Firmware versions: 9.0.1, 9.0.2, 9.0.3 and 10.0.0
The message Tunnel not activatedmay be displayed on the OnDemand Tunnel status page in WorkPlace. This occurs when using the Redirect-all with access to local network or Split tunnel with access to local network configurations for OnDemand tunnel. Users still have access to backend resources: the issue is only cosmetic in nature.
Here is the scenario in which this issue occurs. After a user logs into WorkPlace using OnDemand Tunnel, click Details in the upper-right corner:
On the System status page this page, click Details under OnDemand:
The OnDemand Tunnel status page is displayed, showing incorrect session information:
This has been fixed in appliance release 9.0.4 and 10.0.1.
Secure Mobile Access>SMA 1000 Series
Secure Mobile Access>SMA 1000 Series>On Demand Tunnel