With SSO, local users who are not logged in to the configured domain will not be redirected to logi
Description
Resolution
Overview
When SonicWall SSO Agent is configured, local users which are not logged in to the configured domain wont get redirected to the "Authentication Required" page when they try to access the internet. The browser shows a "Page cannot be displayed" message instead of redirecting them to the "Authentication Required" page . The same users get the "Authentication Required" page when SSO is disabled.
Resolution or Workaround
First, make sure you have configured the firewall access rule for implementing ULA and the rules look like this:-
Rule #1
Action - Allow
From Zone - LAN
To Zone - WAN
Service - Any
Source - Any
Destination - Any
Users Allowed - Trusted Users
Rule #2
Action - Allow
From Zone - LAN
To Zone - WAN
Service - DNS
Source - Any
Destination - Any
User Allowed - All
After you create these rules, make sure you disable the default access rule i.e.
Action - Allow
From Zone - LAN
To Zone - WAN
Service - Any
Source - Any
Destination - Any
User Allowed - All
Second, on the LDAP Configuration, Users TAB. Select Trusted Users as Default LDAP Group.
If the problem still occurs, please upload the following firmware versions for the specific SonicWall devices listed below:
NSA 3500, NSA 4500, NSA 5000, NSA E5500, NSA E6500, NSA E7500 -------- SonicOS Enhanced 5.0.0.12 or higher.
PRO 1260, PRO 2040, PRO 3060, PRO 4060, PRO 4100, PRO 5060 ---------- SonicOS Enhanced 4.0.0.5 or higher
Tracking
Bug ID: 53235
