Why is my SMA status page showing the wrong number of licenses?
03/26/2020 84 9357
In SMA software 188.8.131.52 - 184.108.40.206 there is a license synchronization bug.
This issue is resolved in the 220.127.116.11 firmware:
1. make a backup in the firmware you are running 2. export a copy of the settings 3. load 18.104.22.168 as the new firmware 4. boot to factory in 22.214.171.124 | click on the boot button (the pop up has an option for boot to factory) 5. import the settings and navigate to System | Licenses, click the activate upgrade or renew licenses link, and login to mysonicwall.com 6. Click on the 'SYNCHRONIZE' button on the licenses page. On update success indication confirm the status page and the license page show the same correct number of users allowed