- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
-
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
-
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
-
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
-
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
-
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
-
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
-
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
-
- Support Widget
Which REMOTE from Domain Controller is taking long time to populate domain information
03/26/2020 
1,467 People found this article helpful
95,195 Views
Description
If the WXA unit that is REMOTE from Domain Controller (at the opposite location of the DC) Fails to join the domain, or is taking a long time to populate domain information, keeps spinning, times out or gives error.
Resolution
Example of an error that may be seen when Joining the domain finally fails (not always applicable):
Step 1: Check the (static) DHCP lease under network > DHCP servers for the WXA appliance, and make certain it is set to resolve only to internal DNS servers. This often resolves the issue.
Step 2: Check that the WFS Acceleration > Configuration tab resolves to NAT traffic to the X0 IP or the LAN Primary IP of the SonicWall (Unless you have deliberately removed the NAT, such as in the case of adding the WXA subnet to a VPN tunnel, in which case the WXA Device would be selected).
Step 3. Check Firewall access rules to make certain that the WXA IP is allowed to the other side of the VPN tunnel if using VPN, (In the Firewall > Access rules matrix under LAN > VPN, or CustomZone > VPN, on the firewall where the remote WXA is located), or else from the WXA device's zone to the zone where the remote network is located if using MPLS or a physical route. This will be completely dependent on the zone the WXA device is located in, and whether using a VPN or a route to a zone behind a physical interface.
Step 4. Run a packet capture for Netbios and DNS traffic, verify that the traffic is being sent to the DC from the proper IP address (again, typically LAN IP of the SonicWall after NAT), and that the DC is responding from the proper IP address. Make certain this is not being dropped for failure to get through the VPN tunnel. If it is flowing properly, check that the data in the capture shows the correct response.
Related Articles
- How to remove 2FA for admin using CLI
- 2FA authentication error using TOTP "Please try again later"
- Methods to add Address Objects
YES
NO