What SonicOS firmware version do I need to manage SonicWave 200 and 400 series access points?

06/14/2023 63 People found this article helpful 503,400 Views

Description

As of May 6, 2019, all SonicWave wireless access points support free cloud management as part of the access point subscription service. That includes following platforms

SonicWave 200 series: SonicWave 231c, 224w, 231o

SonicWave 400 series: SonicWave 432e, 432i, 432o

Newly purchased SonicWave 432i, 432e, and 432o access points require specific SonicOS firmware version for interoperability and firewall management of the access point.

Please follow below instructions for seamless deployment and operation of the access point

Requirements:

SonicWave access point with active subscription license
SonicExpress mobile app for iOS or Android
Access to Capture Security Center (CSC) via https://cloud.sonicwall.com

Cause

SonicOS firmware doesn't have the minimum compatibility requirement for SonicWave 400 series

Resolution

Upgrade firewall to target firmware version for seamless compatibility. It has three benefits

Access point is compatible with firmware in existing branch
User can opt to go to cloud from the same branch firmware (no need to upgrade to 6.5.4)
The new releases include the latest vulnerability fixes fixed

1. SonicWave 200 Series:

SonicWave 231c, 224w, 231o

1.1. Wireless Controller: WiFi Cloud Manager
(no SonicOS dependency)

Download and install SonicExpress mobile app
Register SonicWave via SonicExpress app
TIP: How to quickly register a SonicWave Wireless Access Point with SonicExpress
Power up the access point and connect it to the network where DHCP server is available
Login to Capture Security Center (CSC) and click on Wireless tile
Wait for a few minutes and confirm access point is online in wifi dashboard (status is green)
Go to settings page and click on upgrade button
Wait for a few minutes. Go to Network>Devices and make sure access point firmware is upgraded and matches the firmware version in settings page

1.2. Wireless Controller: Firewall
(need SonicOS 6.5.4.3)

Upgrade firewall to SonicOS 6.5.4.3 firmware
Power up the access point and connect it to the firewall that was upgraded to 6.5.4.3
Wait for a few minutes. Access point will be automatically registered and provisioned
From firewall GUI, go to access point tab and make sure the AP is online

2. SonicWave 400 Series:

SonicWave 432e, 432i, 432o

New Access Point Deployment

2.1. Wireless Controller: WiFi Cloud Manager
(no SonicOS dependency)

Download and install SonicExpress mobile app
Register SonicWave via SonicExpress app
TIP: How to quickly register a SonicWave Wireless Access Point with SonicExpress
Power up the access point and connect it to the network where DHCP server is available
Login to Capture Security Center (CSC) and click on Wireless tile
Wait for a few minutes and confirm access point is online in wifi dashboard (status is green)
Go to settings page and click on upgrade button
Wait for a few minutes. Go to Network>Devices and make sure access point firmware is upgraded and matches the firmware version in settings page

2.2. Wireless Controller: Firewall

ACTION: Firewall firmware upgrade is required

2.2.1. Firewall firmware: SonicOS 6.5.1.x or older
(need SonicOS 6.5.3.3 or 6.5.4.3)

Export and save firewall configuration
Upgrade firewall to SonicOS 6.5.3.3 firmware (MySonicWall)
Power up the access point and connect it to the firewall that was upgraded to 6.5.3.3
Wait for a few minutes. Access point will be automatically registered and provisioned
From firewall GUI, go to access point tab and make sure the AP is online
As an alternative you can chhose to upgrade to SonicOS 6.5.4.3

2.2.2. Firewall firmware: SonicOS 6.5.2.x
(need SonicOS 6.5.3.3 or 6.5.4.3)

Export and save firewall configuration
Upgrade firewall to SonicOS 6.5.2.4 firmware (MySonicWall)
Power up the access point and connect it to the firewall that was upgraded to 6.5.3.3
Wait for a few minutes. Access point will be automatically registered and provisioned
From firewall GUI, go to access point tab and make sure the AP is online
As an alternative you can chhose to upgrade to SonicOS 6.5.4.3

2.2.3. Firewall firmware: SonicOS 6.5.3.x
(need SonicOS 6.5.3.3 or 6.5.4.3)

Export and save firewall configuration
Upgrade firewall to SonicOS 6.5.3.3 firmware (MySonicWall)
Power up the access point and connect it to the firewall that was upgraded to 6.5.3.3
Wait for a few minutes. Access point will be automatically registered and provisioned
From firewall GUI, go to access point tab and make sure the AP is online

2.2.4. Firewall firmware: SonicOS 6.5.4.x
(need SonicOS 6.5.4.3)

Export and save firewall configuration
Upgrade firewall to SonicOS 6.5.4.3 firmware (MySonicWall)
Power up the access point and connect it to the firewall that was upgraded to 6.5.1.5
Wait for a few minutes. Access point will be automatically registered and provisioned
From firewall GUI, go to access point tab and make sure the AP is online

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What SonicOS firmware version do I need to manage SonicWave 200 and 400 series access points?

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