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We could not verify the certificate: reason= Untrusted error.
05/01/2023 
3 People found this article helpful
260,984 Views
Description
When trying to access the firewall management page, getting the error "We could not verify the Certificate: reason = Untrusted".
Cause
This error will get because if any anti-virus agent is running on the system, for example, Viper Business Agent, due to the aggressive scanning, and since Sonicwall is using a self-signed certificate the anti-virus will block the page.
Resolution
*If we accessing the firewall as temparory, we can disable or bypass the Anti-virus that is causing the issue when ever we access the firewall management page.
*If dont want to disable the Anti-virus, then We need to install the CA certificate on the firewall for the management.
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