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Users redirected to logoff page when using Safari on Mac OSX

03/26/2020 4 People found this article helpful 210,049 Views

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    Description

    Users redirected to logoff page when using Safari on Mac OSX

    Resolution

    Overview

    When a user running the Safari browser on a Mac OS X computer logs out of WorkPlace, and then tries to launch a new browser window to log back in to WorkPlace, he or she will be redirected back to the logout page.
    This behavior can be safely ignored. The reason it happens is because of the way Safari handles cookies; it has nothing to do with the Mac OS X operating system or the user's session data.

    Resolution or Workaround

    The user should quit Safari and then re-launch it in order to log in to WorkPlace.

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