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Users Cannot Edit SharePoint Documents When Accessing Via Web Translated Mode
03/26/2020 
7 People found this article helpful
483,976 Views
Description
Users Cannot Edit SharePoint Documents When Accessing Via Web Translated Mode
Resolution
Description:
Excel and Word documents accessed from SharePoint portal will open in read-only mode when accessed via the translated web access method. These documents will open in read/write mode when accessed directly, bypassing the Aventail appliance.
Workaround:
Opening a SharePoint link to a file (Excel/Word) in read/write mode is not supported in translated web access mode. Users will have to first save the file to the local computer and edit it with locally installed software. As a workaround customers can use other access methods like Connect Tunnel Client, SonicWall Mobile Connect, or OnDemand Tunnel if they want to be able to open the file in read/write mode.
Tracking ID:
420
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