Upgrading and Migrating Clients to Capture Client Version 3.7.8
Description
For Upgrading and Migrating Clients to Capture Client Version 3.7.8 follow the below suggestions
Resolution
What is the recommended upgrade path and method from the older CC version (<3.7.5) to CC Version 3.7.8’? We support the direct upgrade of Capture Client/SentinelOne Agent from 3.7.5/(22.2.3.402 or 22.2.4.558) to 3.7.8/(22.3.4.612) for Windows 7, Windows 10, Windows 11_H2, Windows 2016, Windows 2019, and Windows 2022. Â
Does upgrade from an older CC version to CC version 3.7.8 require a system reboot? Windows 11 21H1 and Windows 2012 intermittently require a system reboot. However, if you follow the upgrade path [CC upgrade from 3.7.5 to 3.7.6 and then to 3.7.6 and finally to 3.7.7/3.7.8] you may not require a system reboot.
I’m unable to upgrade the older CC (<3.7.5) version to its CC version 3.7.8, what could be the possible reasons and its workaround?
You are running an older CC agent (<3.7.5) on Windows 2008R2 and trying to upgrade it via Capture Client Management Console (CMC) Â Â Our support team can help you fix the issue. Please contact SonicWall Support for help.
You successfully upgraded Windows 10 to 11_H2 and then performed Capture Client agent upgrade from 3.7.5 to 3.7.8 version    We suggest performing manual Capture Client agent upgrade.
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