- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
Upgrade from GMS 8.1 to 8.2 (Analyzer 8.1 to 8.2)
03/26/2020 
1,325 People found this article helpful
41,115 Views
Description
This article details the process for upgrading GMS 8.1 to GMS 8.2. It includes a step-by-step upgrade path which must be followed to successfully complete the upgrade. You CANNOT upgrade directly from GMS 8.1 to 8.2 (Analyzer 8.1 to 8.2).
Resolution
Upgrade Path for GMS 8.2
Here are the steps for upgrading GMS / Analyzer 8.1 to 8.2:
- Always take a backup of the GMS system
- Install GMS 8.1 SP1 and reboot the system
- Apply 8.1 Hotfix 173751 and reboot the system
- Apply 8.1 Hotfix 178719 and reboot the system
- Apply upgrade to GMS 8.2 and reboot the system upon upgrade completion
NOTE: To avoid data corruption, you must reboot the GMS server after installing each hotfix and login to the /sgms (application) interface.
Step by Step Instructions for Upgrading from GMS 8.1 to GMS 8.2
- Always take a backup of GMS / Analyzer before any upgrades or Hotfixes. Label and save your backups in a safe location.
- On your GMS 8.1 appliance, go to the System | Settings page and check the GMS installation history to verify what patches and Hotfixes are installed. Next install GMS 8.1 Service Pack 1.
For full instructions about installing GMS 8.1 Service Pack 1, please refer to the following article: Upgrading from GMS 7.2 to GMS 8.1 - Once GMS 8.1 SP1 is installed, reboot the system and login to the https:/x.x.x.x/sgms (application) interface of the GMS once and then switch to the /appliance interface and apply GMS / Analyzer 8.1 Hotfix 173751.
TIP: When applying 8.1 Hotfix 173751, a check for GMS / Analyzer 8.1 SP1 will be made. If your GMS / Analyzer current version is not 8.1 SP1, the installation of 8.1 Hotfix 173751 will stop and ask you to upgrade to 8.1 SP1 first. - Once 8.1 Hotfix 173751 is installed, reboot the system and login to the https:/x.x.x.x/sgms (application) interface of the GMS once and then switch to the /appliance interface and apply 8.1 Hotfix 178719. NOTE: When applying 8.1 Hotfix 178719, a check for GMS / Analyzer 8.1 Hotfix 173751 will be made. If your GMS / Analyzer current version does not have 8.1 Hotfix 173751 installed, the installation of 8.1 Hotfix 178719 will stop and ask you to install 8.1 Hotfix 173751 first.
- Once GMS 8.1 Hotfix 178719 is installed, reboot the GMS system once again and then login to the https://x.x.x.x/sgms (application) interface and then switch to /appliance interface and apply upgrade to GMS 8.2.Accept the GMS User Agreement to install GMS 8.2. TIP: When upgrading to GMS / Analyzer 8.2, a check for 8.1 Hotfix 178719 will be made, if your GMS / Analyzer current version does not have 8.1 Hotfix 178719, the installation of GMS 8.2 will stop and ask you to apply 8.1 Hotfix 178719 first.
- Once GMS 8.2 is installed, you must reboot the GMS host server before using GMS 8.2:
- On a GMS Windows upgrade, you must reboot the Windows OS after GMS 8.2 upgrade.
- On a GMS Virtual Appliance (VA) upgrade, you must reboot the Virtual Appliance after GMS 8.2 upgrade.
If you do not reboot the GMS host server after a GMS 8.2 upgrade, you will risk corrupting the GMS 8.2 database. To recover from a database corruption, open a support ticket with SonicWall. NOTE: When upgrading to GMS / Analyzer 8.2, a check for 8.1 Hotfix 178719 will be made, if your GMS / Analyzer current version does not have 8.1 Hotfix 178719, the installation of GMS 8.2 will stop and ask you to apply 8.1 Hotfix 178719 first. After applying 8.1 Hotfix 178719, you can then upgrade to GMS 8.2.
EXAMPLE: Eerror message for missing Hotfix:
New Installations of GMS 8.2
The above steps are only required when upgrading GMS 8.1 to 8.2 (Analyzer 8.1 to 8.2). When performing a new installation of GMS / Analyzer 8.2, no Hotfixes are needed. The 8.2 installation process is able to differentiate between a GMS 8.1 to 8.2 (Analyzer 8.1 to 8.2) upgrade process versus a new GMS / Analyzer 8.2 installation process.
Related Articles
- How to move a firewall from Zero Touch to Manual Mode
- How to configure firewalls to be managed by Global Management System (GMS)?
- How to download tech support reports from SonicWall GMS and SonicWall Analyzer
YES
NO