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Uninstalling SonicWall Enforced Client (Kaspersky Anti-Virus and Anti-Spyware)
03/26/2020 
22 People found this article helpful
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Description
This article outlines the recommended way to uninstall Kaspersky Client AV application on client PCs.
Firmware/Software Version: Gen5 UTM Appliances:
- SonicOS 5.8.0.x and lower - Only one Client AV service, either Kaspersky or McAfee, is supported at any time. If the appliance is already licensed for McAfee service and there is a need to switch to Kaspersky service then the existing McAfee service will get disabled / deactivated upon activation of Kaspersky license and vice-versa
- SonicOS 5.8.0. 5.8.1.0 and higher: Both the Kaspersky and McAfee services are supported simultaneously
Firmware/Software Version: Gen4 UTM Appliances:
- Only one Client AV service, either Kaspersky or McAfee, is supported at any time.
- If the appliance is already licensed for McAfee service and there is a need to switch to Kaspersky service, then the existing McAfee service will get disabled / deactivated upon activation of Kaspersky license
Resolution
It is recommended to uninstall SEC using the Add/Remove Programs. There are two programs that needs to be uninstalled and should be uninstalled in the following prescribed order.
Step 1: First uninstall SonicWall Enforced Client
Step 2: Next uninstall SonicWall Client Kaspersky AV.
Step 3: Reboot the PC after uninstallation.
The following can be safely deleted ONLY after the PC is rebooted:
- The folder: Program FilesSonicWallSonicWall Enforced Client
- The Registry Key: [HKEY_LOCAL_MACHINESOFTWARESonicWallSonicWall Enforced Client
A notice has been issued for SonicWall Enforced Client's (McAfee and Kaspersky). Please see Notice: End of Support for SonicWall Enforced Client for more information.
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
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