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Unable to register On-Prem Analytics Server 2.5 (Invalid contents found in the request )
08/07/2023 
9 People found this article helpful
220,164 Views
Description
While registering the latest version of On-Prem Analytics 2.5 version, we get an error as below.
Resolution
Please use a different mysonicwall.com username to register the On-Prem analytics server.
For example:
customer email example@domain.com.br
1- Transfer the analytics serial to your mysonicwall.com (possible by sonicwall support engineers only)
2- Register the analytics using your mysonicwall.com account.
3- Once registered ,synchronize the licenses from analytics licenses page.
4- Transfer the analytics serial back to customer email account.
5- Synchronize the licenses from analytics licenses page.
Unit shows registered and continues to work.
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