-
Products
-
SonicPlatform
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
Discover More
-
-
Solutions
-
Federal
Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn MoreFederalProtect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn More - Industries
- Use Cases
-
-
Partners
-
Partner Portal
Access to deal registration, MDF, sales and marketing tools, training and more
Learn MorePartner PortalAccess to deal registration, MDF, sales and marketing tools, training and more
Learn More - SonicWall Partners
- Partner Resources
-
-
Support
-
Support Portal
Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn MoreSupport PortalFind answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn More - Support
- Resources
- Capture Labs
-
- Company
- Contact Us
Unable to access the Web UI after importing a certificate (SSL_ERROR_HANDSHAKE_FAILURE_ALERT)
03/26/2020 
18 People found this article helpful
485,588 Views
Description
Problem: SonicWall WebUI not accessible after importing a certificate for Web Management. Accessing through HTTPS redirects immediately to HTTP even if the redirect was not enabled. Error in the browser: " SSL_ERROR_HANDSHAKE_FAILURE_ALERT ".
Cause
Root cause: The Option “Enable Client Certificate Check” was checked under System > Administration but the certificate was not validated/imported into the browser.
Resolution
Solution:
1. Access the SonicWall through SSH and disable the Client Certificate Check:
How to disable "Enable Client Certificate Check" option over the CLI?
2. Double check if the Certificate you are using is installed and validated, if not import the root and intermediate certificates into the browser.
3. In the Web UI select the Certificate for Firewall management.
NOTE: If you enable “Client Certificate Check” you need to install the certificate on every browser.
Related Articles
- How to Block Google QUIC Protocol on SonicOSX 7.0?
- How to block certain Keywords on SonicOSX 7.0?
- How internal Interfaces can obtain Global IPv6 Addresses using DHCPv6 Prefix Delegation
Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
YES
NO