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Troubleshooting articles for Client Based VPN issues.

08/31/2021 14 People found this article helpful 185,451 Views

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    Description

    This article provides a easier way of locating Client-based VPN issue/error articles. Explore the topics below by clicking on each article title.



    Resolution

    The below table lists all the knowledge base articles for SSL VPN, Global VPN configuration, and L2TP VPN issues/errors:


    CategoryList of Articles.
    SSL VPN client-related errors
    • Troubleshooting Error Message 'The Server Is Not Reachable'
    • Not Able To Uninstall The Net Extender Client
    • Windows RAS Error
    • Damaged Version Of Net Extender Error Message On Windows 10
    • NetExtender Will Not Connect And Getting Security Error For Windows 10
    • Error Message: "A Connection To The Remote Computer Could Not Be Established
    • Unable To Change Expired Password Via NetExtender
    • GVC And NetExtender Users Are Unable To Change Expired LDAP/Active Directory Passwords
    • TOTP Authentication Failure - Invalid Password For Two-Factor Authentication Using Google/Microsoft 2FA
    • Cannot reach destination host in VPN
    • SSLVPN is connected but cannot access internal LAN resource
    • Ping to hostname through Net-extender fails
    • DNS Name Resolution When Using SonicWall Mobile Connect
    • SSLVPN cannot be established on Windows10 using Mobile connect and Netextender


    GVC Client related errors
    • Unable top connect to GVC from windows 10
    • GVC stuck at acquiring IP
    • Not able to get an IP address for GVC virtual adapter
    • DNS queries using hostnames are not working when connected using GVC
    • Error :"Global VPN Client is uninstalled" when installing GVC
    • No Internet access when connected to GVC
    • Blue Screen of Death with GVC
    • GVC degraded internet throughput from local ISP even through Split tunnel
    • How to resolve Global VPN Client virtual adapter not found
    • Global VPN Client logs shows policy downloaded from the firewall is invalid or incomplete
    • No Internet access after connecting to GVC in route all traffic with wan load balancing
    • GVC error: "Cannot enable connection, the virtual IP address is already in use"
    • No Pre shared key window while connecting the global VPN Client
     L2TP VPN related issues
    • Unable to access Internet when connected to L2TP client
    • L2TP Error:809 cannot connect L2TP to SonicWall from windows
    • Unable to restrict L2TP client access via access list
    • L2TP IPSec VPN connects but no access to remote LAN network on MAC OS
    • L2TP stuck on verifying username and password
    • Packet drop : Fail to handle L2TP pkt
    • Users connecting to an L2TP via Chromebook receive a connect failed error


     Other related articles
    • VPN Unable to share networked printer over vpn
    • Understanding and Troubleshooting Common errors regarding VPN Policies
    • TOTP not connecting due to file not found




    Related Articles

    • Bandwidth usage and tracking in SonicWall
    • How to force an update of the Security Services Signatures from the Firewall GUI
    • Configure Guest VLAN in the TZ firewall, for guest users to access Internet only.

    Categories

    • Firewalls > TZ Series
    • Firewalls > NSa Series
    • Firewalls > SonicWall NSA Series

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