Main Menu
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Events
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
SonicWall
  • Products
      All Products A–Z
      Free Trials
    • Network Security
      • Next-Generation Firewall (NGFW)
      • Network Security Services
      • Network Security Management
      • Secure SD-WAN
    • Threat Protection
      • Advanced Threat Protection Cloud
      • Advanced Threat Protection Appliance
      • Capture Labs
    • Secure Access Service Edge (SASE)
      • Zero-Trust Network Access (ZTNA)
    • Cloud Security
      • Cloud Firewall
      • Cloud App Security
    • Endpoint Security
      • Endpoint Detection & Response (EDR)
    • Email Security
      • Cloud Email Security
      • Hosted Email Security
      • On-Prem Email Security
    • Secure Access
      • Wireless Access Points
      • Network Switch
      • Virtual Private Network (VPN)
    • Wi-Fi 6 Access Points

      SonicWall SonicWave 600 series access points provide always-on, always-secure connectivity for complex, multi-device environments.

      Read More
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Network Segmentation
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure Wi-Fi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Find a Partner
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Support Portal
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Partner Enabled Services
      • Contact Support
    • Resources
      • Resource Center
      • Events
      • Free Trials
      • Blog
      • SonicWall University
      • MySonicWall
    • Capture Labs
      • Capture Labs
      • Security Center
      • Security News
      • PSIRT
      • Application Catalog
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Events
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • English English English en
  • BLOG
  • CONTACT SALES
  • FREE TRIALS
  • English English English en
SonicWall
  • Products
      All Products A–Z
      Free Trials
    • Network Security
      • Next-Generation Firewall (NGFW)
      • Network Security Services
      • Network Security Management
      • Secure SD-WAN
    • Threat Protection
      • Advanced Threat Protection Cloud
      • Advanced Threat Protection Appliance
      • Capture Labs
    • Secure Access Service Edge (SASE)
      • Zero-Trust Network Access (ZTNA)
    • Cloud Security
      • Cloud Firewall
      • Cloud App Security
    • Endpoint Security
      • Endpoint Detection & Response (EDR)
    • Email Security
      • Cloud Email Security
      • Hosted Email Security
      • On-Prem Email Security
    • Secure Access
      • Wireless Access Points
      • Network Switch
      • Virtual Private Network (VPN)
    • Wi-Fi 6 Access Points

      SonicWall SonicWave 600 series access points provide always-on, always-secure connectivity for complex, multi-device environments.

      Read More
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Network Segmentation
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure Wi-Fi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Find a Partner
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Support Portal
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Partner Enabled Services
      • Contact Support
    • Resources
      • Resource Center
      • Events
      • Free Trials
      • Blog
      • SonicWall University
      • MySonicWall
    • Capture Labs
      • Capture Labs
      • Security Center
      • Security News
      • PSIRT
      • Application Catalog
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Events
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • Menu

Trouble shooting a scenario where the user changes the default login HTML page

03/26/2020 9 People found this article helpful 198,026 Views

    Download
    Print
    Share
    • LinkedIn
    • Twitter
    • Facebook
    • Email
    • Copy URL The link has been copied to clipboard

    Description

    Trouble shooting a scenario where the user changes the default login HTML page

    Resolution

    SCENARIO / SYMPTOM

    •    When the SonicWall IP address was accessed for login, the login credential page did not show
    •    The display shows these words ‘Blanh Blanh Blanh’, with no option to enter login credentials
    •    The firmware version on TZ 215 was 5.9.0.6


     Image
    RESOLUTION/WORKAROUND

    •    The resolution is to enter https://SonicWallip/defauth.html
    •    The link displays the SonicWall login page where the login credentials can be entered


    Image


    Note: In 5.8 Firmware, you will be prompted to change the html content in the login authentication page,            under -user – settings
    •    Be careful to verify the HTML of your custom login page before deploying it, because HTML errors may cause the login page to not function properly. An alternative login page is always available for the administrator, in case a customized login page has any issues.
    •    To access the alternate login page, manually input URL: http://(device_ip)/defauth.html orhttps://(device_ip)/defauth.html directly into the address line of browser (case sensitive). The default login page without any customization is then displayed, allowing you to login as normal and reset your customized login related pages.

    Image

    Note: In 5.9 Firmware, you could get any warning if you change the html content in the login authentication page under -user – settings
    •    To set a custom login page, choose the Login Page type in the drop-down list below. Then click the Default Page button, edit the HTML content in the text field and click Accept button to save your settings.

    Image


    •    After login, go to - User – Settings and change the ‘Customize Login Page’ to default and click ‘Accept’ button to save your settings
    •    It will display the default SonicWall login screen to access Management UI, the time it is accessed
    •    KB: https://support.SonicWall.com/kb/sw12007


     Image
    Image
    Image


     

    Related Articles

    • How to change the HTTP and HTTPS management ports on UTM Appliances using CLI
    • Bandwidth usage and tracking in SonicWall
    • How to force an update of the Security Services Signatures from the Firewall GUI

    Categories

    • Firewalls > TZ Series
    • Firewalls > SonicWall SuperMassive E10000 Series
    • Firewalls > SonicWall SuperMassive 9000 Series
    • Firewalls > SonicWall NSA Series

    Not Finding Your Answers?

    ASK THE COMMUNITY

    Was This Article Helpful?

    YESNO

    Article Helpful Form

    Article Not Helpful Form

    Company
    • Careers
    • News
    • Leadership
    • Awards
    • Press Kit
    • Contact Us
    Popular resources
    • Communities
    • Blog
    • SonicWall Capture Labs

    Stay In Touch

    • By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. You can unsubscribe at any time from the Preference Center.
    • This field is for validation purposes and should be left unchanged.
    • Facebook
    • Twitter
    • Linkedin
    • Youtube
    • Instagram

    © 2023 SonicWall. All Rights Reserved.

    • Legal
    • Privacy
    • English
    Scroll to top