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Trouble shooting a scenario where SNWL GUI is not accessible
03/26/2020 
122 People found this article helpful
484,726 Views
Description
Trouble shooting a scenario where SNWL GUI is not accessible
Resolution
SCENARIO / SYMPTOM
- A third party certificate is being used to manage the SNWL
- The internet is accessible through SNWL and the device can be pinged
- The GUI authentication screen does not show
- The ‘Enable Client Certificate Check’ option has been enabled by mistake under System>Administration and as a result, access is lost
RESOLUTION/WORKAROUND
- Disable the option by logging into the device via SSH
- Command to disable ‘Client certificate check’
X0 # administration
(admin) # no web-ma client-certificate-check
(admin) # web-ma allow-http
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
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