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The Log shows Thermal Yellow or Thermal Red message.
03/26/2020 
21 People found this article helpful
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Description
The Log shows Thermal Yellow or Thermal Red message.
Resolution
A Thermal Yellow Log message occurs when the SonicWall appliance temperature is greater than 75 degrees Celsius but less than 80 degrees Celsius.
A Thermal Red Log message occurs when the SonicWall appliance temperature is greater than 80 degrees Celsius
- Ensure that the SonicWall appliance is placed in a cool and dry place.
- Ensure that enough ventilation is provided around the SonicWall appliance.
- Check fans to see if they are still working. Clean fans as necessary.
- Ensure that you are using recent firmware to eliminate firmware corruption. Please note: you may wish to contact technical support to determine whether or not a firmware upgrade will resolve the issue in your environment.
You can check the most recent firmware versions available for your product through your MySonicWall account:
- Log into your MySonicWall account at http://www.mySonicWall.com/.
- In MySonicWall, click Downloads in the left navigation pane to display the Download Center screen.
- Select your product in the Software Type drop-down list to display available firmware versions.
- To download the firmware to your computer, click the link for the firmware version you want. You can download the Release Notes and other associated files in the same way.
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
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