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- Email SecurityProtect against today’s advanced email threats
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- Cloud App SecurityVisibility and security for Cloud Apps
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Step By Step to Merge Accounts
03/26/2020 
21 People found this article helpful
95,934 Views
Description
How To Merge accounts Using SandBox.mySonicWall.com
Cause
Users Sometimes create their account without their main organization invitation
or
Sales Team may have multiple accounts require to keep them under single organization
or
Customer having certificates in one account and need to merge with other account
Resolution
Step By Step to Merge Accounts:
Log on to SandBox
I. Click Merge Org and Contact Under User Management
II. Enter Username or Email Address of From Account
The account which need to be merged
III. Enter Username or Email Address of To Account
The account to which need to be merged
IV. Click Get Details
V. Verify the From Account details are correct
VI. Verify To User Account details are correct
VII. If it is require altering or changes click Back and enter correct info
VIII. If details are correct and From and To User accounts are as requested then Click Merge
Note: There is no undo once merged, So better to Make Sure before Click Merge
IX. Upon Success Completion displays the message “Merge request from to has been completed”
X. Any problems gives the error message; verify the account and try again, if still problem follow the escalation process and Escalate
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
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