SSL-VPN: RDP Java Bookmark Will Not Load When Using Java Version 6 Update 12
03/26/2020 2 13745
DESCRIPTION: SSL-VPN: RDP Java Bookmark Will Not Load When Using Java Version 6 Update 12
SonicWall support has found an issue on firmware version 22.214.171.124-15sv where a RDP Java bookmark configured on the SSL VPN portal page will get stuck on the connecting screen as shown below. This symptom has been reported on client machines with Java version 6 update 12 installed.
To workaround this, please follow the steps mentioned below:-
On the client machine goto Start > Settings > Control panel > Java > Java Control Panel > Advanced
Disable Java Plug-in by unchecking the option "Enable the Next-Generation Java plugin (requires browser restart)"
Expand the Shortcut Creation section and select "Always Allow"
Expand the JNLP File/MIME Association section and select "Always Allow"
Save these settings and restart the user's web browser