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SonicWall NSM FQDN And IP List

06/07/2022 69 People found this article helpful 109,622 Views

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    Description

    When a firewall is added manually to NSM (Network Security Manager) the firewall acquisition fails on NSM with ‘Network down or Unit cannot be reached’ error as WAN IP used by  NSM back-end is not the same as the resolved NSM fully qualified domain name (FQDN).

    Cause

    There is a WAN |WAN rule created on the firewall which allows HTTPS management access to the firewall from NSM. In many cases customer may lock down the access rule to NSM IP only which may prevent firewall acquisition on NSM.

    Resolution

    Allow access to following NSM FQDN / IPs based on the CSC location to resolve the firewall acquisition issue.


    For Oregon AWS Colo:

    • FQDN: nsm-uswest-syslog.sonicwall.com (Use it in GMS settings under Administration Page)
    • Zero Touch FQDN: nsm-uswest-zt.sonicwall.com (Use it in ZeroTouch Settings under Diag page)
    • Added below IPs in WAN Management access from WAN>WAN access rule

      13.227.130.81
      13.227.130.63
      13.227.130.69
      13.227.130.12
      52.39.29.75
      44.233.105.101
      44.227.248.206


      Oregon AWS Colo VPN Source IPs

      52.13.119.206
      52.41.180.72
      34.208.12.181
      52.42.109.76
      54.201.203.171
      52.24.194.217


    For AWS-FRA Colo:

    • FQDN: nsm-eucentral-syslog.sonicwall.com (Use it in GMS settings under Administration Page)
    • Zero Touch FQDN: nsm-eucentral-zt.sonicwall.com (Use it in ZeroTouch Settings under Diag page)
    • Added below IPs in WAN Management access from WAN>WAN access rule

      13.227.130.70
      13.227.130.69
      13.227.130.15
      13.227.130.92
      18.156.16.24
      18.157.240.148
       3.127.176.56


      AWS-FRA Colo VPN Source IPs

       3.124.73.120
      18.157.50.179
      3.69.66.58

    Related Articles

    • NSM - How to remove a firewall from NSM and its associated firewall configuration?
    • Error-: "The software serial number specified is not valid for this platform (E169)"
    • SonicWall NSM – AppFlow ports

    Categories

    • Capture Security Center > Management
    • Management and Reporting > Network Security Manager

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