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SonicWall GUI is not reachable using Chrome
03/26/2020 
89 People found this article helpful
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Description
| Update as of 2/12/2020 - Please see Unable to access firewall management using Chrome v80. |
When using Chrome, SonicWall's GUI is not accessible due to a cipher error.
Cause
Chrome recently disabled RC4 support and old SonicOS releases were using RC4.
Resolution
The issue is related to the firmware version used on the SonicWall. You will need to be on the latest SonicOS version to get access to the GUI using Google Chrome.
To upgrade the SonicWall firmware you may try to access the GUI using a old version of the browser like Internet Explorer and enabling the support for RC4, upgrade the firmware and then the GUI will be accessible with all the web browsers.
NOTE: If the GUI is still not reachable even using old browser, you will have to access in Safe Mode and upgrade the firmware from there: How To Put the SonicWall into Safe Mode.
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Categories
- Firewalls > NSa Series > Firewall Management
- Firewalls > TZ Series > Firewall Management UI
- Firewalls > NSv Series > Firewall Management
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