SMB SSL-VPN: What Is The Level of Support Provided for Virtual Office Bookmarks/Application Offload

03/26/2020 11 7887

DESCRIPTION:
SMB SSL-VPN: What Is The Level of Support Provided for Virtual Office Bookmarks/Application Offloading Portals With iPod Touch, iPhone, and iPad?

RESOLUTION:

Question:

What Is The Level of Support Provided for Virtual Office Bookmarks/Application Offloading Portals With iPod Touch, iPhone, and iPad?

Answer:

We provide following support with respect to Virtual Office Bookmarks/Application Offloading Portals:

1. Apple iPhone/iPod/iPad do not support Java or ActiveX, so any bookmarks requiring those (RDP, VNC, SSH, etc) will NOT work. Even though HTTP bookmarks work, sites containing Java or Flash will have problems. 

2. Virtual Assist will not work (technician or customer). 

3. You will get limited success with FTP and HTML File Shares, and uploads are not possible with either application. 

4. The Admin interface should work fine as it doesn't use any clients.

5. ActiveSync for OWA 2003 and 2007 is supported.