Support on SonicWall Products, Services and Solutions
Browse Knowledgebase by Category
SMA8200v & CMS on Azure or Hyper-V Hotfix Upgrade advisory to 12.4.0 January 2021 Hotfix (12.4.0-03050)
04/07/2021 15 1874
SMA8200v & CMS on Azure or Hyper-V Hotfix Upgrade advisory to 12.4.0 January 2021 Hotfix (12.4.0-03050).
Note: This applies to All Virtual Appliances like SMA/CMS hosted on Azure or Hyper-V
Appliane shows Kernel Panic if January Hotfixes -03050 is applied on top of 12.4.0 + Hotfixes
SonicWall doesn’t recommend the installation of 12.4.0 January 2021 Hotfix (12.4.0-03050) on SMA8200v & CMS running on Azure or Hyper-V.
Follow the below steps to reset SMA8200v & CMS (workaround applies to both CMS & SMA) to RTM build 12.4.0-02223 and then update to January 2021 Hotfix.
- Login to the AMC as Admin Console
- Navigate to Maintenance Menu -> Export Configuration to your local desktop (to export the 12.4.0 configuration from appliance)
- Deploy new appliance with 12.4.0 build and install JAN Hotfix build pform-hotfix-12.4.0-03050.bin
- Import configuration to newly deployed Azure/Hyper-V appliance.
Note : If any issues please contact Sonicwall Technical Support.
SMA1000-3787 & SMA1000-3850 & SMA1000-3851