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SMA1000: CT compatibility with 3rd party VPN clients like GVC & Citrix and Fortinet
11/07/2023 
45 People found this article helpful
390,389 Views
Description
Connect Tunnel does not work when 3rd party VPN clients are installed on the same machine.
Snippet of SnwlConnect.log
ERROR 10 - LogonAgent - Status:[NotFound] Reason:[NOT FOUND]
ERROR 10 - LogonAgent - Code:[0] Message:[The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.]
ERROR 8 - AvVpnServiceManager - A network adapter hardware error occurred.
INFO 8 - ConnectionForm – Disconnected
Cause
DNE filter installed by 3rd party VPN client’s blocks Connect Tunnel from configuring the adapter.
Resolution
Resolution/ Workaround:
Follow either of the below steps to make Connect Tunnel compatible with legacy VPN clients.
1. Uncheck (disable) DNE filter on CT adapter (SonicWall VPN Adapter)
Refer the below screenshot
2. Use PowerShell script/command to disable DNE filter
Disable-NetAdapterBinding -InterfaceDescription "SonicWall VPN Adapter" -ComponentID dni_dne The minimum required network bindings are:
|
ISSUE ID:
SMA1000-5166
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