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SMA 1000 Series: How to prevent Connect Tunnel login prompt at startup?

03/26/2020 6 People found this article helpful 192,235 Views

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    Description

    On booting and logging into a PC that has Connect Tunnel installed, the Connect Tunnel login prompt is automatically displayed. This can be a source of annoyance.

    How do I prevent the Connect Tunnel login prompt from starting with windows?  

    Cause

    When you install Connect Tunnel it uses Microsoft Remote Access Phonebook to make the connection.  Since we use their tool to effect the connection we get their default conditions. Microsoft sets their Remote Access Phonebook program to start with the PC when there are VPN tunnels configured. 

    Resolution

    Under the 'Startup' tab in Task Manager, disable startup of  "Remote Access Phonebook" published by Microsoft.

     

    This will prevent the Connect Tunnel login window from opening when the the system starts. It will not affect normal use of Connect Tunnel. 

    Related Articles

    • EPC check based on Windows version
    • SMA1000: How to manage Connect Tunnel client Auto-updates
    • Appliance reboot changes the configuration.

    Categories

    • Secure Mobile Access > SMA 1000 Series > Connect Tunnel Client

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