SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
SM9800: Explanation of Drop code and Module-ID Values in Packet Capture Output (SonicOS 6.2.1.1-28n firmware) for SuperMassive SM9800
Resolution
Resolution:
When viewing output on the System > Packet Capture page, there are two fields that display potentially useful diagnosticinformation in numeric format. The Module-ID field provides information on the specific area of the firewall (UTM) appliance'sfirmware that handled a particular packet. The Drop-Code field provides a reason why the appliance dropped a particularpacket. This article provides a list of the Module-ID and Drop-Code numbers along with their meanings.
Please Note: The following Drop Codes were extracted from SonicOS Enhanced 6.2.1.1-28n firmware version for SM9800. These codes may change when a new firmware is available. If unsure, please contact SonicWall support.
0 1 PIP handling error in CP 2 PIP handling error in DP 3 Packet on the backup aggregate interface, but no Sonic END can be found. 4 Broadcast packet on the backup redundant port when primary port is up. 5 Packet the redundancy port, but no Sonic END can be found. 6 CP throttled DP for stack traffic 7 Packet dropped due to pass to stack failed. 8 Packet dropped by outputhook. 9 Inter-blade Packet dropped due to CP pass to stack failed. 10 HA active data packet processing failed. 11 Packet dropped due to CP pass to stack failed. 12 Dispatching IEEE802 BPDU packet failed. 13 IEEE 802 BPDU support module has not been initialized yet. 14 Invalide Ether type for IEEE 802 BPDU packet. 15 Invalide source address for IEEE 802 BPDU packet. 16 Unknown Ether type ingress. 17 Null Ether header egress. 18 Unknown Ether type egress. 19 IPv6 packets not supported. 20 Packet on invalid vlan 21 Packet ingress on invalid interface 22 Packet egress on invalid interface 23 Packet on invalid device 24 IPv6 Packet on invalid device 25 Destination MAC address is not our interface 26 IPv6 packet dropped: Destination MAC address is not our interface 27 Device is not attached. 28 Packet on invalid svrrp group 29 Invalid HA packet 30 Invalid IPv6 HA packet 31 Invalid HA ARP packet 32 PPPoE discover packet not allowed 33 Invalid HA SDP packet 34 Routing packet not allowed 35 Routing packet not allowed for BGP packet 36 Routing packet not allowed for ZebOS 37 Routing packet not allowed for v6 ZebOS 38 VLAN filtered. 39 Unicast MACADDR not mine 40 L2B Learning-Bridge filtered 41 Invalid NET-ID found on mist if write. 42 Invalid NET-ID found on if write arp real. 43 Invalid NET-ID found on write ip fast. 44 Invalid NET-ID found on if write. 45 Invalid NET-ID found on if write no mbuf. 46 Invalid Run-time NET data on mist if write. 47 Invalid Run-time NET data on if write arp real. 48 Invalid Run-time NET data on write ip fast. 49 Invalid Run-time NET data on if write. 50 Invalid parent Run-time NET data on if write. 51 Invalid Run-time NET data on if write no mbuf. 52 Invalid parent Run-time NET data on if write no mbuf. 53 Unknown ARP type. 54 Arp reply ignored. 55 IP address not for our subnet 56 ARP unexpected link ip 57 ARP source ip not connected 58 NULL source IP address 59 Own gratuitous arp 60 IP address not on our lan subnet 61 Classical mode, ARP bridge not supported 62 ARP proxy, subnet mismatch 63 Not for me. 64 ARP glean disabled. 65 ARP request from stack 66 ARP response from stack 67 ARP fail to resolve from SonicPoint 68 ARP unknown ethernet address format 69 IP length of fragment UDP packets is too big(>65535), drop 70 Invalid TCP Flag(#1) 71 Invalid TCP Flag(#2) 72 Invalid TCP Options(#1) 73 Invalid TCP Options(#2) 74 Invalid TCP Options(#3) 75 Invalid TCP Options(#4) 76 IP sanity test failed 77 IP sanity test failed in out hook 78 IP advanced sanity test failed 79 Non sonicpoint traffic in wlan zone 80 Multicast spank attack 81 Multicast Data packet dropped 82 Load Balancing Probe error 83 Syn Flood Protection(#1) 84 Syn Flood Protection(#2) 85 Syn Flood Protection(#3) 86 Duplicated in Syn Flood Protection 87 IP source route option found 88 Invalid connection cache. 89 Invalid connection cache after lookup. 90 Unknown destination(#1) 91 Unknown destination(#2) 92 Unknown destination for bridged bcast pkt 93 Bounce traffic detected 94 Access Rule Policy not found 95 AV detection 96 SEC detection 97 DEA detection 98 Bad TFTP packets 99 Handle TFTP fails to add connection 100 Bad SIP packets 101 Bad VoIP stream 102 SIP disabled 103 Bad RTP stream 104 Bad RAS stream 105 Bad Microsoft ILS stream 106 Drop after stateful inspection 107 SSL Control cert block 108 Content Filter block 109 Drop invalid FTP data port packet 110 GeoIP hook drop 111 Packet dropped when write IPSec packet 112 Enforced firewall rule(#1) 113 Enforced firewall rule(#2) 114 Enforced Content Filter Policy 115 LICENSE drop 116 IDP detection 117 IDP detection Relaod Signatures Database 118 IDP detection Attack Prevented(#1) 119 IDP detection Attack Prevented(#2) 120 IDP detection Fragmentation 121 IDP detection Block Retry Exception 122 IDP detection OOO Exceeded Max 123 IDP detection OOO Out of Buffers 124 IDP detection Keep Original 125 IDP detection, bad tcp checksum 126 IDP detection, bad ip checksum in tcp checking 127 IDP detection, bad ip checksum in tcp packet 128 IDP detection, bad udp checksum 129 IDP detection, bad ip checksum in udp checking 130 IDP detection, bad ip checksum in udp packet 131 IDP detection, bad icmp checksum 132 IDP detection, bad ip checksum in icmp checking 133 IDP detection, bad ip checksum in icmp packet 134 Packet to public IP from inside firewall 135 Bad TTL 136 IP MCast Bad TTL 137 IP check failed 138 Bad source IP(#1) 139 Bad source IP(#2) 140 Bad output source IP 141 Bad destination MAC address 142 Broadcast not allowed on bridge. 143 Antispam: Going to blacklisted server. 144 Going to blacklisted server. 145 coming from blacklisted server. 146 Broadcast traffic not handled. 147 Multicast forwarding not configured 148 Multicast IGMP state not found 149 Multicast IP not in the allowed list 150 Anti-Spam Connection Limit Reached 151 Active/Active DPI drop offload packet 152 UDP Flood Protection 153 ICMP Flood Protection 154 Guest Service not allowed 155 WLAN Guest Service not allowed 156 Unknown Ether type 157 Incorrect IP Version 158 Blacklisted MAC address 159 Greater IP Length 160 Less IP Length 161 TCP packet length mismatch with interface MTU 162 UDP packet length mismatch with interface MTU 163 Other protocol packet length mismatch with interface MTU 164 First fragment length less than minimum IP MTU 165 Wrong fragmentation boundary(#1). 166 Wrong fragmentation boundary(#2). 167 Wrong IP checksum value(#1). 168 Wrong IP checksum value(#2). 169 Tcp struct init fail(#1). 170 Tcp struct init fail(#2). 171 Wrong TCP Checksum value. 172 Wrong TCP Checksum value(#1). 173 Wrong TCP Checksum value(#2). 174 Wrong UDP Checksum value. 175 Wrong ICMP Checksum value(#1). 176 Wrong ICMP Checksum value(#2). 177 ICMP High perf error. 178 NULL Udp port number 179 Non PPP-GRE traffic 180 Missing ESP Header 181 Missing AH Header 182 Missing IPCOMP Header 183 Unknown IP protocol type(#1) 184 Unknown IP protocol type(#2) 185 TTL value is zero. 186 TTL value is zero, case two. 187 l2 mcast but dest ip is unicast(#1) 188 l2 mcast but dest ip is unicast(#2) 189 Null Source Zone. 190 Wrong UDP Length. 191 IGMP packets could not be fragmented 192 RECV: IP pkt recvd without IPCP session 193 RECV: IP pkt recvd without contiguous buf 194 RECV: IP pkt recvd without combuf 195 RECV: TNMP can't alloc contiguous buf 196 XMIT: AHDLC encap no buf 197 XMIT: TNMP can't alloc contiguous buf 198 XMIT: Device not ready to forward traffic 199 XMIT: No IPCP session 200 XMIT: IPCP is down 201 XMIT: No Dialup Msg Buffer available 202 Non Zero GIAddr field in DHCP packet from client 203 Source MAC is different from chAddr field in DHCP client packet 204 Iphelper policy not found for DHCP relay. 205 Iphelper cache not found for DHCP. 206 Zero NSID in Netbios request packet. 207 Iphelper policy not found for Netbios. 208 Iphelper cache not found for Netbios. 209 Zero NSID in Netbios reply packet when recv from server. 210 Zero NSID in Netbios reply packet when recv from client. 211 Zero NSID in Netbios reply packet. 212 Netbios client no egress element 213 Netbios server no egress element 214 Netbios client fail to create record 215 DHCP server fail to relay to client 216 DHCP client no egress element 217 DHCP client fail to create record 218 DHCP server, Ingress interface is same as egress interface. 219 Firewall, Ingress interface is same as egress interface. 220 Other Application, Ingress interface is same as egress interface. 221 Ingress interface is same as egress interface. 222 DHCP server packet dropped, RPF check failed. 223 Netbios client packet dropped, RPF check failed. 224 Netbios server packet dropped, RPF check failed. 225 Other Application relay to client failed 226 Other Application no egress element 227 Other Application fail to create record 228 Other Application packet dropped, RPF check failed. 229 Other Application client packet dropped, RPF check failed. 230 Other Application server packet dropped, RPF check failed. 231 Iphelper policy not found for other Application. 232 Iphelper policy not found for other Application when creating record. 233 Combuf Allocation Error. 234 Memory Allocation Error. 235 BSEG Memory Allocation Error. 236 Length Mismatch. Cant forward pkt!!!. 237 Control message header size error. 238 Drop GRE packet as call not yet established. 239 Invalid GRE Flags or Caller ID. 240 Invalid GRE sequence number. 241 No payload for GRE packet. 242 PPTP Tunnel is not up yet. 243 PPTP Client is not enabled. 244 PPTP WAN Write Spin Lock Error. 245 PPTP Spin Lock Error. 246 PPTP Flow Control Queuing Error. 247 Error copying PPTP combuf chain to continuous buffer. 248 Error fragmenting packet that is larger than PPTP MTU. 249 Enforced Dial-on-Data restriction. 250 PPPDU has not completed initialization. 251 Error fragmenting packet that is larger than PPPDU MTU. 252 PPPDU dropped packet because packet that is larger then PPPDU MTU and fragmentation is disabled. 253 Packet received with DF bit Set and large than MTU 254 PPP MLP link is not up/available. 255 PPP link is not up/available. 256 PPP link is not up. 257 PPP link is not opened. 258 The PPP buffer processing failed. 259 LCP: The PPP buffer is truncated. 260 The PPP buffer decompressing failed. 261 NCP: The PPP buffer is truncated. 262 PPP MLP pre-xmit error. 263 PPP MLP encapsulate error. 264 PPP MLP null pointer found. 265 PPP MLP no data packet. 266 PPP MLP link is not opened. 267 PPP MLP buffer decompressing failed. 268 PPP MLP BAP no netif nlinfo. 269 PPP MLP IP no netif nlinfo. 270 PPP MLP NBF no netif nlinfo. 271 PPP MLP VJCOMP no netif nlinfo. 272 PPP MLP VJCOMP decompressing failed. 273