-
Products
-
SonicPlatform
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
Discover More
-
-
Solutions
-
Federal
Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn MoreFederalProtect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn More - Industries
- Use Cases
-
-
Partners
-
Partner Portal
Access to deal registration, MDF, sales and marketing tools, training and more
Learn MorePartner PortalAccess to deal registration, MDF, sales and marketing tools, training and more
Learn More - SonicWall Partners
- Partner Resources
-
-
Support
-
Support Portal
Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn MoreSupport PortalFind answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn More - Support
- Resources
- Capture Labs
-
- Company
- Contact Us
Secure Mobile Access 100 Series Last Time Buy Notification (LTB) FAQ
04/30/2024 
0 People found this article helpful
92,064 Views
Description
This article helps answer frequently asked questions regarding the Secure Mobile Access 100 Series Last Time Buy Notification (LTB) and the overall End of Sale process.
Q. Why is SonicWall announcing the LTB for SMA100 Series?
A. SonicWall is announcing the LTB for SMA100 Series as a first step in its plan to retire the product line. The Last Time Buy notification serves as notice of SonicWall’s intent to stop selling SMA210, SMA410 & SMA500v appliances and ending support for existing devices in the field.
Q. Does this notice affect SMA1000 series appliances (SMA6210, SMA7210, SMA8200v)?
A. No, SMA1000 is not affected in any way by this notice. SonicWall has no plans to retire the SMA1000 product line, rather we will continue to develop, enhance, and support this product for the foreseeable future.
Q. What is the timeline for retiring SMA100 Series and where can I find out more information relating to the process?
A. Full disclosure of dates relating to the lifecycle for SMA100, as well as details relating to each stage in the process can be viewed here: https://www.sonicwall.com/support/product-lifecycle-tables/sonicwall-secure-mobile-access-100-series/hardware/
Q. Can I still order SMA100 series hardware, including SMA210 & SMA410?
A. Yes, SMA100 series hardware, including SMA210 & SMA410 appliances are active products and will continue to sell until inventory is depleted. We expect to run out of inventory to prior to the Last Order Day (LOD), therefore customers wishing to purchase SMA100 hardware leading up to the LOD should do so at their earliest convenience.
Q. Can I still order SMA500 series virtual appliances?
A. Yes, as SMA500v appliances are not subjected to availability of inventory, they will be available for purchase throughout the duration of the LTB phase.
Q. I currently have an active SMA100 appliance with support extending beyond the EOS date noted on the SonicWall Product Life Cycle Tables page. Will my product continue to be supported after this date has been reached?
A. SonicWall will be unable to support SMA100 appliances beyond the EOS date, therefore please engage your sales representative to discuss options.
Q. What alternative solutions does SonicWall offer for remote access?
A. SonicWall continues to offer multiple capable solutions able to address its customer’s remote access and zero trust needs. For further information, see the below product pages or reach out to sales for more information.
https://www.sonicwall.com/products/cloud-edge-security-banyan/
https://www.sonicwall.com/products/remote-access/
Q. Will there be special pricing or upgrade SKUs available for moving to Banyan or SMA1000?
A. SonicWall is currently working on promotional pricing for existing SMA100 customers to aid in the need to migrate to an alternative SonicWall solution. Please contact your preferred SonicWall Partner or your SonicWall sales representative for up-to-date information on availability.
Q. How can I get assistance moving my configuration from SMA100 to an alternative SonicWall solution?
A. SonicWall is in the process of developing guidance / migration related documentation to aid customers moving over to alternative SonicWall products from SMA100. SonicWall professional services can also be utilized for hands on assistance migrating configurations:https://www.sonicwall.com/partners/partner-enabled-services/
Related Articles
- How to Set Timeout for Inactive Tunnel Connections
- Commands for silent installation of NetExtender via CMD line
- Users on Netextender 10.3.0 version failing to connect with the following error message " Cannot get a response from the server "
YES
NO