- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
Safemode options on SonicWall Gen 7 devices
08/17/2020 
150 People found this article helpful
85,817 Views
Description
This article lists out the new safe mode options for SonicWall Gen 7 devices.
Resolution
To get into the safe mode page on SonicWall Gen 7 devices, we need to authenticate using Maintenance Key.
Maintenance Key :
- Login to the MySonicWall account.
- Make sure that you are in the contemporary mode.
- Navigate to Product Management|MY Products.
- Click Product Details, for the device that you want to obtain the Maintenance Key.
- Hover the mouse pointer over the eye symbol, next to Maintenance Key and we should be able to see the Key now.
Safe mode Options:
Two new options have been introduced on the safe mode page.
- Safemode Factory Reset
- Safemode Wipe Appliance
Safemode Factory Reset:
- Perform Factory Reset from SonicWall safemode GUI.
- A Factory Reset will remove the SonicOS settings (prefs), local backups and log files.
- A Factory Reset is different from booting the device with Current Firmware/Uploaded Firmware with Factory Default Configuration.
- In Factory Default configuration, only the current active settings are removed. All settings are reverted to their default values. But the logs and local backed-up settings remain in place.
Safemode Wipe Appliance:
- You can Wipe the Appliance from Safemode GUI.
- Wipe Appliance will remove the firmware, settings, data and logs from the appliance.
- After we have Wiped the Appliance, there is no firmware on the disk.
- You can install the firmware from USB drive or TFTP server.
Related Articles
- 2FA authentication error using TOTP "Please try again later"
- Methods to add Address Objects
- Configure probe monitoring for WAN Failover and load balancing
YES
NO