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Restricted PlayStation functionalities due to NATv3

03/26/2020 27 People found this article helpful 99,544 Views

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    Description

    Restricted functionalities and some features are not working on PlayStation when it is connected through a SonicWall. Some of the issues observed were related to voice chats, parties, etc.

    The PlayStation shows an error regarding NATv3 - Playstation only supports NATv2.

    Cause

    PlayStation does not accept Source Port Remap which is a security measure used by the SonicWall.

    Resolution

    To fix this, you can create a specific NAT Policy for the PlayStation IP Address.

    NOTE: You will need to assign a Static IP Address to the PlayStation using a Static DHCP Entry in Network | DHCP Server.

    1. Go to Network | NAT Policies
    2. Create the following NAT Policy by clicking Add:
      Image

      NOTE: Here we used X1 as outbound interface but you need to specify your default WAN Interface.

    3. Go to the Advanced tab and check "Disable Source Port Remap"
      Image

    CAUTION: Make sure this custom policy has higher priority than the default outbound NAT Policy.

    Now, the PlayStation will detect NATv2 and all the features will be available.

    Related Articles

    • SSL Control and DPI-SSL Compatibility
    • FIPS Mode: Radius protected with IPSEC VPN
    • Maximum DHCP Leases

    Categories

    • Firewalls > SonicWall NSA Series > Networking
    • Firewalls > SonicWall SuperMassive 9000 Series > Networking
    • Firewalls > TZ Series > Networking

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