If you are unable to connect to the SRA appliance’s management interface, you can reset the appliance to SafeMode. The SafeMode feature allows you to quickly recover from uncertain configuration states with a simplified management interface that includes the same settings available on the System > Settings page.
Important Note: It is highly recommended to export the Settings before proceeding with the following steps.
To reset the SRA appliance, perform the following steps:
Step 1. Connect your computer to X0 port on the SRA appliance and configure your computer IP address to 192.168.200.10.
Step 2. Use a narrow, straight object, like a straightened paper clip or a toothpick, to press and hold the reset button on the SRA appliance for five to ten seconds. The reset button is in a small hole next to the console port.
Tip: If this procedure does not work while the power is on, turn the unit OFF and ON while holding the reset button until the Test light starts blinking (around 20sec).
The Test light starts blinking when the SRA appliance has rebooted into SafeMode.
Step 3. Connect to the SonicWall management interface: Point the Web browser on your Workstation to http://192.168.200.1. The SafeMode management interface displays.
Step 4:Click on boot icon for "Boot with Current firmware" . This will boot the device with the current firmware and settings.
In case, if we still have issues accessing device, we need to reset again and boot with "Current firmware with factory default settings".This option will erase all settings and boot in factory default state. If we have backup of settings, we shall import settings once we get access to management interface